Arthur are pleased to be partnering with a leading Broker for a permanent Business Analyst role.
Reporting directly to the Business Technology team and collaborating with business leaders and key stakeholders, the Business Analyst plays a crucial role within the organisation. This role involves gathering, comprehending, documenting, and representing business requirements to facilitate the transition to fully digital processes. The application portfolio includes Salesforce, OpenTwins, Whitespace, and other proprietary systems.
Key Responsibilities
Collaborate with business leads and teams to identify gaps in existing technology, understand business needs, and outline requirements and user stories to drive development.
Review and identify opportunities to optimise current business capabilities and processes to drive efficiencies.
Partner with tech leads, vendors, and development teams to prioritise and deliver on requirements.
Undertake smaller configuration or development activities as needed, such as making changes in Salesforce.
Take a lead role in the development lifecycle from defining business needs to fulfilling the defined requirements.
Oversee user acceptance testing and support the testing process with relevant training and documentation.
Support implementation and quality assurance activities to ensure solutions meet expectations and business requirements.
Always keep the business user and the customer/client experience in mind.
Be an active advocate for change and bring knowledge of best practices in business analysis to help progress the team's continual improvement.
Essential
A solid understanding of the insurance/reinsurance industry.
Demonstrable experience as a high-performing Business Analyst.
Effective communicator with internal stakeholders at all levels, understanding their needs.
Strong ability to analyse business needs and translate them into business user requirements.
Skilled at performing business process and gap analysis with the ability to identify opportunities for process optimisation.
Excellent verbal and written communication skills.
Delivery and detail-focused when implementing changes to support business requirements.
A can-do attitude with the ability to work independently or as part of a larger team
Salesforce experience.
London Market Broker experience.
Experience with system implementations and general business change.
If you like the sound of the role please apply or email me directly - lorenzo.pignone@arthur.co.uk
