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Claims Operations Assistant - 12 Month FTC

Applications for this role are now closed. View similar roles here.
The details


Arthur is excited to be partnered with a market leading global insurer who are looking to grow their London Claims team by bringing on board a Claims Operations Assistant on a 12-Month FTC.
You will assist the Claims Operations and Claims team with all aspects of the Claims Operations function. Your role involves providing a high level of operational support to the Claims team to ensure it can deliver an exceptional standard of claims performance and service while meeting regulatory and compliance requirements.

Your Responsibilities:

  • Support regular reporting tasks, including preparing international claims reporting packs and month-end reports. Additionally, produce the quarterly board pack for review by the Claims Operations Manager
  • Support in overseeing the outsourcing of claims administrative tasks to an offshore process provider
  • Conduct regular peer reviews of their work and promptly escalate any issues or concerns to the Claims Operations Manager. Address queries initially and refer them to a manager if necessary
  • Provide cover to the Claims Operations team in all aspects of claims month end sign off
  • Provide timely support to auditors (internal and external) and assist with evidence gathering when required

What You Need:

  • Good insurance knowledge with experience working in claims operations providing day to day technical support to a claims team
  • Experience of Lloyd’s insurance market and working extensively in ECF
  • Demonstrable understanding of claims handling
  • Experience of Lloyd’s CRS would be advantageous
  • Experience of Sequel Claims would be advantageous
  • Intermediate/Advanced Microsoft Excel skills – Pivot tables, vlookups, advanced formula a must

If you are interested in this position and keen to find out more, please get in contact with me directly or email your CV to

Applications Closed