Client Consultant - Motor Claims

Arthur is excited to be partnered with a highly successful and growing niche law firm who are looking to further expand their team by bringing on board a Motor Claims Client Consultant.
 
The Client Consultant supports the Client Services Team by analysing client data, building relationships, and ensuring high-quality service delivery. You will assist senior consultants, prepare for meetings, manage processes efficiently, and handle client onboarding and renewals. This role requires strong analytical skills, effective communication, and a proactive approach to client needs and industry trends.

You will be required to travel to the business’s offices in Tamworth Staffordshire and in Blisworth West Northamptonshire once/twice a week.

Your Responsibilities:

• To oversee on boarding and off boarding of clients
• Maintain compliance and quality management of Client Services key documents and systems
• To deliver analytical insight to the Senior Client Consultant and Client to identify trending review claims experience and promote innovation both internally and externally
• Play an active role in the preparation for client renewal (information collection, production of pricing proposal document, policy renewal, system updates)
• Act as liaison between all parties (e.g. Client/Insurers/Brokers etc.)

What You Need:

• Previous experience in a similar role is essential, preferably in Insurance or Claims Management
• Motor Claims Experience is essential
• Proficient with Excel and good knowledge of Pivot Tables, VLOOKUP
• Be willing to travel to the business’s offices in Tamworth Staffordshire and in Blisworth West Northamptonshire once/twice a week

If you are interested in this position and keen to find out more, please apply above or get in contact with me directly or email your CV to pavenjit.dhillon@arthur.co.uk