Delegated Claims Specialist

An exciting opportunity to join an insurance company with both Lloyd’s and Company market platforms within a growing Claims Delegated Authorities team.

This role comes with senior international exposure through close contact with the Deputy Global Head of Claims Operations and the Heads of Programmes for both EMEA and USA.  Day to day, you will be working closely with Senior Delegated Specialist, who has a wealth of market knowledge and excellent experience mentoring and developing a team.

Within this position you will need to be adept at communicating with people on all levels in a matrix environment and you will take an element of ownership for support the company’s objective for the TPA/coverholder function.

Key responsibilities include:

• Conducting due diligence analysis for new and renewed agreements for MGAs and TPAs
• Partnering with delegated underwriting and operational teams to ensure a consistent approach across the company
• Setting up new TPA contracts and coordinating the on-boarding process
• Supporting ongoing review of the company's TPA panel to align with company ethos and philosophies
• Coordinating claims audits and monitoring TPA performance to identify trends and under-performance, sharing recommendations and ensuring remedial action

We are seeking candidates with experience in delegated underwriting, delegated claims, or claims operations, who have a strong understanding of Lloyd's minimum standards, managing third party relationships and experience working within DA frameworks.