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Energy Claims Adjuster

Applications for this role are now closed. View similar roles here.
The details


Here at Arthur, we are delighted to be working with a prominent global insurance company, who are seeking to enhance their London Claims team by recruiting an Energy Claims Adjuster.
This position will require you to manage Energy and Property claims within specified limits, ensuring fair treatment of policyholders while striving for optimal outcomes. You will collaborate with senior staff to develop a high-performing team, whilst delivering top-notch claims experiences aligned with company guidelines. Furthermore, you will act as a subject matter expert for all Energy and Property claims, monitoring and settling claims promptly while maintaining cost control. Supporting strategic objectives and business plan initiatives, including managing change and improving claims processes.

Your Responsibilities:

  • You will be responsible for handling Energy and Property claims and ensuring that all claims are promptly and fairly processed from FNOL to settlement within your authority limit
  • Serve as a subject matter expert for Energy and Property claims, providing technical guidance to team members
  • Ensure accuracy and currency of claims data across all relevant systems
  • Cultivate and strengthen relationships with both internal and external stakeholders
  • Working with the Claims Manager & Claims Performance & Operations Team to identify and enhance the quality and value of processes for your area of work

What You Need:

  • Extensive experience in the Claims market
  • London market energy claims experience is essential.
  • Property claims experience is desirable but if not, the individual must be open to learning about it
  • Must understand the claims process and its complexities and variations from first advice to final settlement
  • ACII or similar professional qualification (desirable)
  • Excellent knowledge of ECF2, CLASS, MS Office, Large Loss Claims Systems
  • Be willing to travel

If you are interested in this position and keen to find out more, please get in contact with me directly or email your CV to

Applications Closed