IBA Accounts Assistant - 6m FTC

IBA Accounts Assistant | 6-months FTC | Manchester (2 days a week)

Arthur Financial have partnered with a growing insurance broker based in Manchester to support with their search for an experienced IBA Accounts Assistant for a 6-months fixed term. This person will support in the investigation, reconciliation, and resolution of accounts within a dynamic insurance broker. This role focuses on reviewing legacy transactions, ensuring accurate reconciliations, and resolving discrepancies or outstanding items. The ideal candidate will have experience in insurance broking, a strong understanding of IBA processes, and familiarity with Acturis or similar systems.
 
Key Responsibilities:

• Conduct detailed investigations into reconciliation discrepancies, with an emphasis on resolving complex or legacy transactions.
• Ensure all transactions are accurately recorded and any issues in IBA accounts are resolved efficiently.
• Collaborate with internal teams, including broking, underwriting, claims, and finance, to address and rectify reconciliation discrepancies.
• Analyse and review older transactions that may require in-depth investigation.
• Propose and implement resolutions for legacy balances, ensuring the integrity of financial records.
• Apply knowledge of insurance broking processes and IBA functions to ensure compliance with industry standards.
• Maintain adherence to regulatory requirements when handling reconciliations.
• Use Acturis (or equivalent systems) to access, investigate, and resolve policy, transaction, and reconciliation issues.
• Maintain accurate data input and management within the system for reporting and reconciliation purposes.
• Prepare clear, concise reports summarising investigation findings, actions taken, and outcomes.
• Maintain thorough documentation of reconciliation processes and resolutions for audit purposes.
• Partner with internal teams and external stakeholders to ensure effective resolution of financial discrepancies.
• Communicate professionally with clients, insurers, and brokers to address outstanding issues.
• Contribute to projects aimed at improving IBA processes, system enhancements, and reconciliation workflows.
• Suggest and implement optimisation to streamline investigation and reconciliation tasks.

 
Experience/Skills Required:

• Prior experience in a similar role within the insurance industry, preferably with exposure to IBA processes.
• Familiarity with Acturis or equivalent systems is highly desirable.
• Experience in legacy transaction reviews and reconciliation within an insurance broking context.
• Strong understanding of insurance broking operations and IBA processes.
• Knowledge of policy structures, claims processes, and financial reconciliations.