Product Owner

We’re looking for a Product Owner to own and manage a core business workbench application, initially focused on supporting Underwriting teams and later expanding to other business functions.

Working as part of a growing and collaborative team, this role presents excellent learning and development opportunities.

Sitting in the intersection of business and technology, requiring strong stakeholder engagement, and a working understanding of Lloyd’s market processes.

Key Responsibilities:

• Capture and prioritise enhancement requests and bug fixes with Underwriting and other users.
• Liaise with third-party vendors to align development roadmaps and ensure value delivery.
• Support rollout, adoption, and training for new users across functions.
• Define and track KPIs to monitor product performance and business value.
• Maintain documentation, release schedules, and access controls.
• Run regular product working groups to gather feedback and drive improvements.
• Become and act as the internal expert and main contact for the Workbench system.

Skills & Experience:

• 3–4 years in product, business analysis, or project coordination roles.
• Strong communication, stakeholder management, and problem-solving skills.
• Understanding of software systems and vendor management (no coding required).
• Familiarity with underwriting processes and Lloyd’s market.
• Comfortable in small, agile environments and working with regulated processes.

This is a hands-on, collaborative role for someone curious, proactive, and eager to shape how technology supports business growth.

Hybrid: 3-4 days/week in the office
Location: London

If you are interested in this role, or other Product Owner jobs in insurance, please apply below or email Sofia Chaves (sofia.chaves@arthur.co.uk)