Senior Claims Technician

Arthur are excited to be partnered with a highly successful and growing MGA who are looking to hire a Senior Claims Technician within their London Claims team on a permenant basis.
 
The position involves serving as one of two senior claims technicians tasked with overseeing the daily claims operations at the company. Each technician will be responsible for specific underwriting teams, with support from two junior resources, and reports directly to the Claims Manager.
Key responsibilities involve managing the administration of claims and ensuring a seamless and efficient end-to-end claims process that aligns with established procedures and service standards.

Your Responsibilities:

• Managing all aspects of claims administration efficiently and professionally
• Fulfilling the role of a Binding Authority broker as part of the duties
• Ensuring adherence to internal procedures and authorization levels for processing company claims messages
• Overseeing the preparation of the businesses claims bordereaux and addressing associated queries
• Coordinating with the finance team regarding claims payments
• Collaborating with internal and external stakeholders to resolve claims-related matters
• Serving as a company representative and providing technical support on claims issues when required
• Developing a standardised claims handling philosophy and any associated procedures

What You Need:

• Extensive experience in General Insurance/Reinsurance claims, ideally within the London Market, with familiarity with London market systems
• Knowledge of both London and international insurance/reinsurance dynamics
• Proficiency in essential computer applications such as Excel, Word, PowerPoint, etc
• Able to learn and take on new tasks quickly and use own initiative to explore possibilities before raising queries
• Can demonstrate the ability to work in a busy office environment, prioritise and organise workloads in order to meet deadlines.
• Attention to detail in producing high quality output and to maintain this under pressure
• Proactive, showing initiative when completing tasks by pre-empting issues and proposing solutions for them

If you are interested in this position and keen to find out more, please get in contact with me directly or email your CV to pavenjit.dhillon@arthur.co.uk