Arthur is pleased to be partnering with a well respected, growing insurance company, in their search for a Senior Property & Casualty Claims Adjuster. If you want to join an exciting and expanding insurance business, with an energised leadership team and a top-flight tech platform, revolutionising the way business is transacted through the Lloyd’s and London market, then this role is for you.
You will provide the effective adjustment of claims within the relevant portfolio via referrals and claims handling arrangements with TPAs ensuring that the best outcomes for their policyholders are achieved consistently, and that all policyholders and claimants are treated fairly throughout the lifecycle of the claim. You will assist the Head of Claims to report on complex losses to senior management and underwriters. Dealing with coverholders on claims issues when appropriate, whilst effectively liaising with brokers and third parties in the adjustment of claims in line with company strategy and regulatory and legal compliance.
You will be responsible for:
To handle all claims, with due consideration of any potential subrogation and tight costs control, as referrals or via TPAs and to manage all TPAs to required standards
To manipulate data and provide analysis of claims to highlight trends, performance issues, leakage, costs spend, litigation and fraud
Management of bordereau and loss funds
Collaborate continuously with underwriters and client meetings to help underwriters gain and retain profitable business
To identify deficiencies in information and understand the justification for capturing specific information
To apply the company reserving policy and the standard policy conditions and exclusions where necessary
To investigate where appropriate the circumstances under referral
To handle standard claims in line with authority limits and investigate applicable law and regulatory issues
Respond effectively to customer requirements, acquiring feedback from customers and brokers/intermediaries
To create effective reports, selecting essential, relevant criteria and information to provide to Claims Managers and Underwriters
