Arthur are pleased to partner with a leading global insurer looking to hire an Engineering Underwriter:
Key Responsibilities
Work directly with intermediaries and customers, handling straightforward cases end-to-end to deliver joint business plans aligned with company strategy.
Make effective on-site underwriting decisions within delegated authority to ensure work is completed efficiently.
Build and maintain strong relationships with intermediaries, balancing their needs with company objectives to deliver sustainable, profitable growth.
Organise and manage personal workload to ensure timely and accurate handling of the team’s tasks.
Contribute ideas to improve systems, processes, and team effectiveness.
Take ownership of customer enquiries and allocated correspondence.
Identify and pursue business opportunities, involving colleagues where appropriate.
Act as a point of contact for allocated intermediaries/customers, escalating complex issues when necessary to maintain high service levels.
Collaborate openly across all business lines and functions to support shared goals.
Support conduct standards that deliver the best outcomes for customers and policyholders.
Understand and follow escalation routes and governance responsibilities relating to conduct risk.
Knowledge & Skills
Strong internal collaboration skills, working effectively with colleagues across underwriting, claims, sales, and leadership teams.
Proven ability to build and sustain external relationships with intermediaries and customers.
Solid underwriting knowledge appropriate to the role.
Ability to interpret and apply management information to decision-making.
Willingness and capability to learn and work within established systems and processes.
Strong communication and interpersonal skills.
Commitment to delivering excellent customer service.
Skilled in prioritising tasks and managing workload effectively.
