Financial Lines Major Claims Handler (Spanish speaker)

Arthur is excited to be collaborating with a highly respected global Insurer operating on both Company and Syndicate platforms to hire a Major Claims Specialist - Latin American Financial Lines to manage large and complex claims within their Latin American portfolio, focusing on Financial Lines, from their London office. This role will involve overseeing claims resolution, reporting on large losses and trends, and providing technical expertise across product lines.

Responsibilities:

• Manage and resolve claims for the Latin American portfolio, using technical expertise and sound judgement
• Evaluate and report claims exposures promptly, escalating to Senior Management when necessary
• Serve as the technical expert for assigned product lines, liaising with stakeholders, providing claims reports, and helping with policy wordings
• Prepare reports on large loss portfolios, including Watch list updates and monthly large loss reports
• Ensure accurate reserving and manage long-tail projects effectively
• Appoint and oversee adjusters, solicitors, and experts to ensure efficient claims handling
• Maintain strong communication with claims management, underwriting, and other departments to share information on claims trends
• Provide support and training to junior team members
• Travel as required and attend market claim meetings

Requirements:

• Minimum of 5 years' claims handling experience
• College degree preferred
• Proficient in English and Spanish (business-level)
• Experience in the Latin American financial lines market is a plus
• Strong organisational skills and ability to meet deadlines
• Ability to build relationships with internal and external stakeholders
• Knowledge of FCA/PRA and Lloyd’s rules is a plus