Role Overview
The organisation is undergoing significant transformation, with teams across the business embracing new opportunities and placing customers at the centre of decision-making. This role offers the opportunity to be recognised for existing skills while continuing to develop and make a meaningful impact.
Reporting to the Head of Risk, the role provides Group-level oversight of operational risk and internal control management. This includes risk reporting, monitoring the overall risk profile, and staying abreast of internal and external developments that may impact the business.
There are multiple vacancies available, with opportunities on a permanent basis as well as fixed-term contracts (approximately 6–9 months).
Key Responsibilities Risk Management
Hybrid working is supported, with colleagues typically spending a minimum of two days per week in the office, depending on role and team requirements.
Experience and Skills Required
The organisation is undergoing significant transformation, with teams across the business embracing new opportunities and placing customers at the centre of decision-making. This role offers the opportunity to be recognised for existing skills while continuing to develop and make a meaningful impact.
Reporting to the Head of Risk, the role provides Group-level oversight of operational risk and internal control management. This includes risk reporting, monitoring the overall risk profile, and staying abreast of internal and external developments that may impact the business.
There are multiple vacancies available, with opportunities on a permanent basis as well as fixed-term contracts (approximately 6–9 months).
Key Responsibilities Risk Management
- Oversee Operational Risk through review and constructive challenge of risk profiles, key risk indicators (KRIs), risk events, and management actions, ensuring findings and recommendations are agreed and delivered.
- Contribute to assessment of the overall risk profile against Risk Appetite, taking into account internal and external developments.
- Support the maturation of Risk Appetite application by enhancing directorate-level risk and control assessments, including KPI, KRI, and KCI methodologies.
- Identify opportunities to digitise and automate risk management processes to improve efficiency and value.
- Collaborate with first line of defence teams to ensure out-of-appetite risks have appropriate action plans in place, supported by effective governance and monitoring.
- Highlight areas suitable for formal Risk Assurance activity to the Head of Business Risk.
- Promote a strong, risk-aware culture across the organisation and lead by example.
- Support the implementation and ongoing coordination of quarterly Risk and Control Self-Assessments (RCSAs), including transition from annual assessment cycles.
- Contribute to the development and maintenance of operational risk policies, standards, templates, and tools.
- Engage in governance forums to ensure risk decisions are sound, proportionate, and well-informed.
- Maintain strong working relationships across all three lines of defence to reduce silos and enable cross-functional insight.
- Contribute to executive and board-level risk reporting, including enterprise risk, solvency, and annual reporting outputs.
- Support refresh of Emerging Risk and Top Risk assessments through cross-business engagement.
- Assist with the effective operation of Operational Risk and Risk Management Committees, including scheduling, agenda setting, and production of high-quality papers that drive meaningful discussion and challenge.
- Regularly contribute to governance papers and commentary to ensure the operational risk profile is clearly articulated, aligned, and well understood at all levels.
Hybrid working is supported, with colleagues typically spending a minimum of two days per week in the office, depending on role and team requirements.
Experience and Skills Required
- Background within the general insurance sector or a comparable regulated environment
- Experience conducting thematic risk or assurance assessments
- Strong report-writing skills with the ability to communicate complex topics clearly and concisely
- Understanding of the balance between risk management, control, and business growth
- Curious mindset with a passion for continuous improvement and new ideas
- Strong stakeholder engagement and influencing skills
Apply now
Lachlan
Consultant
Risk Management
Lachlan
Callaghan
Senior Consultant
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