Head of Finance Ops

Are you ready to step up into a leadership role within a top-performing Lloyd’s Market claims team? I am looking for an experienced Senior Claims professional looking to progress their career into an Assistant Claims Manager role to take charge of complex Property Binder claims and play a key part in delivering a first-class claims service across a respected London Market portfolio. What you’ll be doing: Oversee complex Property Binder claims in line with market best practices. Lead and support a small team of Claims Adjusters, ensuring exceptional service delivery. Collaborate with underwriters and senior leaders to deliver on key business objectives. Drive operational excellence and ensure compliance with all Lloyd’s and FCA standards. Build strong relationships with clients, brokers, and internal stakeholders. What you’ll bring: ✔ Proven experience handling Property Binder claims in the Lloyd’s and London Market. ✔ Strong technical and analytical skills, with hands-on experience using ECF. ✔ Excellent communication, leadership, and mentoring abilities. ✔ ACII qualification (or working towards it) preferred. ✔ A positive, professional attitude and passion for service excellence. What’s on offer: ✨ Hybrid working (home and London office) ✨ The chance to step into a visible leadership role ✨ Work with a collaborative, high-performing team ✨ Clear career progression and professional development If you’re a technically strong claims handler with property claims experience ready for the next step in your career — this is your opportunity to make a genuine impact. For more information, please contact me on chris.hughes@arthur.co.uk or 0203 587 7471

Are you an experienced Casualty claims professional ready to take the next step? I am keen to speak with established Claims Adjusters keen to manage complex casualty claims and support client relationships in the London market. What you’ll do: Handle a portfolio of casualty claims, including complex cases Liaise with underwriters, clients, and stakeholders to ensure fair, commercial outcomes Mentor junior team members and contribute to team development Support business objectives and uphold high standards of service Who I am  looking for: Extensive casualty claims experience in the London market Strong analytical, communication, and problem-solving skills Team player with a proactive, professional approach Take ownership of complex claims, influence client outcomes, and advance your career in a collaborative, high-performing environment. For more information, please contact me on chris.hughes@arthur.co.uk or 0203 587 7471

Are you an experienced Marine claims professional ready to take the next step in your career? I am looking for a Marine Claims Handler to manage, assess, and adjust a variety of marine claims with accuracy, integrity, and efficiency. What you’ll do: Handle Marine claims independently and within authority limits Work closely with senior claims managers, underwriters, and stakeholders Liaise with brokers, policyholders, and reinsurance teams Ensure timely, accurate reporting and proactive claims management Who I am looking for: Proven experience in Marine claims preferably in Marine Liability and Marine Cargo Strong understanding of general insurance principles Excellent communication, organisation, and relationship-building skills Ambition to progress towards professional qualifications (CII) Why this role: Develop expertise in marine claims Work in a collaborative, professional, and growth-focused environment Opportunity to handle high-value and complex claims For more information, please contact me on chris.hughes@arthur.co.uk or 0203 587 7471