Background
Featured
Technology
Change

Project Manager

City Of London, Greater London, South East, England
£75000 - £85000 per annum
Permanent
Job Ref:BH-23288
We are seeking a proactive Project Manager to join a maturing PMO and support the delivery of strategic change across technology, business operations, and finance. This is a hands-on role in a small, high-performing team, providing structure, discipline, and delivery expertise while helping shape how projects are run across the business.

You will work closely with a team of three, reporting to the Head of Programme Management, in a fast-paced, flat organisation with global offices. This is a high-visibility role with opportunities to grow, learn from an experienced team, and influence the way projects are delivered across the business.

Key Responsibilities

Project Delivery & PMO Enablement
  • Plan, manage, and deliver end-to-end projects using Agile or Waterfall methodologies.
  • Establish consistent project practices, documentation, and reporting in a maturing PMO environment.
  • Maintain project artefacts, RAID logs, trackers, and executive-level reporting for stakeholders.
  • Track budgets, support forecasting, and assist with vendor or procurement processes.

Cross-Functional Collaboration
  • Work across insurance, finance, IT, regulatory, and compliance teams to capture business requirements and shape solutions.
  • Act as a bridge between business stakeholders and technical teams to ensure clarity and alignment.
  • Support business change initiatives by embedding processes and ensuring sustainable adoption.

Change Management & Enablement
  • Assist with training, communications, and adoption plans to ensure changes “stick.”
  • Support people-focused change alongside process and system improvements.
  • Drive consistency and governance where project discipline is developing.

Types of Projects
  • Finance system implementations
  • Business process transformation initiatives across insurance, finance, or operations.
  • Regulatory and compliance projects aligned with Lloyd’s of London, PRA, or FCA requirements.
  • Opening new offices globally, including operational playbooks, process documentation, and training programs.
  • PMO process development, including structured reporting, risk management, and lessons learned.

Skills & Experience

Essential:
  • 5–7 years’ experience delivering end-to-end projects within insurance, Lloyd's of London Market highly advantageous.
  • Strong project management capability, including planning, tracking, and delivering multiple projects.
  • Comfortable working in a maturing PMO, helping shape processes while delivering results.
  • Confident stakeholder management with experience engaging senior leaders.
  • Work across core insurance functions, such as underwriting, broking, claims, alongside finance, IT, and regulatory teams to capture requirements, shape solutions, and deliver projects that improve business processes.
  • Exposure to finance systems, insurance technology, or cross-functional change projects.

Desirable:
  • Experience in fast-paced, flat organisations and global business operations.
  • Familiarity with Lloyd’s of London or regulatory environments.
  • Experience supporting change enablement, training, and adoption initiatives.

Benefits include:
  • 25 days annual leave
  • Group income protection
  • Leisure allowance
  • 10% company pension contribution

If you are interested in this role, or other Project Manager jobs in insurance, please apply, or contact Sofia Chaves. (sofia.chaves@arthur.co.uk)
Apply now
Consultant
Sofia Chaves
Technology
Change

Sofia
Chaves

Consultant

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