We are seeking a proactive Project Manager to join a maturing PMO and support the delivery of strategic change across technology, business operations, and finance. This is a hands-on role in a small, high-performing team, providing structure, discipline, and delivery expertise while helping shape how projects are run across the business.
You will work closely with a team of three, reporting to the Head of Programme Management, in a fast-paced, flat organisation with global offices. This is a high-visibility role with opportunities to grow, learn from an experienced team, and influence the way projects are delivered across the business.
Key Responsibilities
Project Delivery & PMO Enablement
- Plan, manage, and deliver end-to-end projects using Agile or Waterfall methodologies.
- Establish consistent project practices, documentation, and reporting in a maturing PMO environment.
- Maintain project artefacts, RAID logs, trackers, and executive-level reporting for stakeholders.
- Track budgets, support forecasting, and assist with vendor or procurement processes.
Cross-Functional Collaboration
- Work across insurance, finance, IT, regulatory, and compliance teams to capture business requirements and shape solutions.
- Act as a bridge between business stakeholders and technical teams to ensure clarity and alignment.
- Support business change initiatives by embedding processes and ensuring sustainable adoption.
Change Management & Enablement
- Assist with training, communications, and adoption plans to ensure changes “stick.”
- Support people-focused change alongside process and system improvements.
- Drive consistency and governance where project discipline is developing.
Types of Projects
- Finance system implementations
- Business process transformation initiatives across insurance, finance, or operations.
- Regulatory and compliance projects aligned with Lloyd’s of London, PRA, or FCA requirements.
- Opening new offices globally, including operational playbooks, process documentation, and training programs.
- PMO process development, including structured reporting, risk management, and lessons learned.
Skills & Experience
Essential:
- 5–7 years’ experience delivering end-to-end projects within insurance, Lloyd's of London Market highly advantageous.
- Strong project management capability, including planning, tracking, and delivering multiple projects.
- Comfortable working in a maturing PMO, helping shape processes while delivering results.
- Confident stakeholder management with experience engaging senior leaders.
- Work across core insurance functions, such as underwriting, broking, claims, alongside finance, IT, and regulatory teams to capture requirements, shape solutions, and deliver projects that improve business processes.
- Exposure to finance systems, insurance technology, or cross-functional change projects.
Desirable:
- Experience in fast-paced, flat organisations and global business operations.
- Familiarity with Lloyd’s of London or regulatory environments.
- Experience supporting change enablement, training, and adoption initiatives.
Benefits include:
- 25 days annual leave
- Group income protection
- Leisure allowance
- 10% company pension contribution
If you are interested in this role, or other Project Manager jobs in insurance, please apply, or contact San Doan. (San.Doan@arthur.co.uk)
Apply now
San
Consultant
Technology
Change
San
Doan
Divisional Director
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