Background
Featured
Delegated Authority

Head of Delegated Operations

London, Greater London, South East, England
DOE
Permanent
Job Ref:BH-23642
This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.

You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle.

Key responsibilities:

  • Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture.
  • Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight.
  • Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks.
  • Produce and present operational management information and performance reporting to senior leadership and governance committees.
  • Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment.
  • Manage relationships with external service providers and outsourced partners to ensure high standards of delivery.
  • Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes.
  • Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function.
  • Support internal and external audit reviews and ensure timely resolution of findings.
  • Provide training and guidance to stakeholders on delegated authority processes and operational best practice.
Experience you will need:

  • Extensive experience within delegated authority operations in the Lloyd’s or London Market environment.
  • Strong understanding of delegated authority governance, regulatory frameworks and operational processes.
  • Proven leadership experience with the ability to mentor and develop high performing teams.
  • Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams.
  • Experience managing outsourced service providers and third party partners.
  • Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment.


This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.
Apply now
Consultant
Tom O'Dell
Delegated Authority

Tom
O'Dell

Consultant

Share this job

Apply for this role

Apply for this role by sending us your CV today.

Related vacancies

Search for more jobs
Arthur
Delivery Recruitment Consultant - Interim Market

London, UK

30k-35k

Permanent

Delivery Recruitment Consultant – Finance & Compliance (Interim Market) City of London – Aldgate Hybrid Working (Mon,Tues, Thursday in office) £30-35k+commission   About Arthur Arthur is your trusted partner in search and recruitment for the insurance industry. We elevate careers by bringing together forward-thinking businesses and brilliant professionals. Built on the foundations of transparency, quality, and integrity, our consultative and solutions-focused approach guides our team of experienced recruitment experts to deliver excellent service, every time. Aiming to set the standards for the future of insurance recruitment, Arthur is committed to going beyond the transactional, building long-lasting relationships in which our clients, our candidates and our people thrive.   The role There’s never been a better time to join Arthur, especially within our Contract team. We’re growing at pace and investing heavily in this area, creating an exciting opportunity for a Recruitment Consultant to join us and be part of that growth. You’ll be working a well established desk focused on Finance & Compliance contractors, working with existing clients and long-standing relationships. We’re open to candidates with varying levels of experience, and you’ll be fully supported with structured training, ongoing development, and guidance from a highly experienced team. With a strong foundation already in place, you’ll have the freedom to develop the desk further and put your own stamp on a trusted, well-recognised brand in insurance.   What you’ll be doing: Running the full 360 recruitment process within finance & compliance Building long-term relationships with clients and candidates Headhunting and building talent pools Achieving sales targets and consistently increasing gross profit Helping shape the continued growth within specialism Keeping up to date with new trends, shifts and news in the Insurance market Client & candidate in person meetings Working closely with a team that collaborates, shares knowledge, and celebrates wins   What we’re looking for 1+ years experience in recruitment industry or sales/insurance Confident communicator who builds strong relationships Excellent sales and negotiation skills Ambitious, driven, and commercially minded Team player who enjoys being part of a close-knit, high-performing group   What Arthur offer: Market-leading commission structure Early Friday finish (1pm) Hybrid and flexible working hours Career development and training opportunities Private healthcare Over 20 years of insurance industry expertise and a brilliant client network A genuinely collaborative, supportive culture that values wellbeing and success   If you would like to find out more information please reach out to zoe.macgregor@arthur.co.uk   Equal Opportunities Arthur Financial Limited is an equal opportunity employer; we are fully committed to the elimination of unlawful and unfair discrimination and value the differences that a diverse workforce brings to the firm. The firm will not discriminate because of age, disability, gender reassignment, marital status, maternity, race, religion and belief, or sexual orientation.
Featured
Arthur
Principal Recruitment Consultant

London, UK

50,000-52,000

Permanent

Principal Recruitment Consultant – Legal City of London - EC3A 3DH Hybrid   About  Arthur Arthur is your trusted partner in search and recruitment for the insurance industry. We elevate careers by bringing together forward-thinking businesses and brilliant professionals. Built on the foundations of transparency, quality, and integrity, our consultative and solutions-focused approach guides our team of experienced recruitment experts to deliver excellent service, every time. Aiming to set the standards for the future of insurance recruitment, Arthur is committed to going beyond the transactional, building long-lasting relationships in which our clients, our candidates and our people thrive Arthur’s legal expertise enables us to identify and secure top legal talent across commercial, regulatory, corporate, wordings, litigation, and claims support functions. We recruit for a wide range of roles, from company secretary through to general counsel and head of legal. We partner with clients to make strategic hires, while supporting candidates in finding legal roles within insurance where they can drive impact, manage risk, and contribute to business growth. This is a well-established, permanent legal desk with strong existing relationships on both the client and candidate side, offering an excellent opportunity for someone to take ownership and make it their own. It provides the chance to hit the ground running from day one and build on a solid, trusted foundation. What you’ll be doing: Running the full 360 recruitment process within Legal Building long-term relationships with clients and candidates Headhunting and building talent pools Achieving sales targets and consistently increasing gross profit Helping shape the continued growth of our legal division Keeping up to date with new trends, shifts and news in the Insurance market Client & candidate in person meetings Develop an annual business plan Mentoring junior members in the team Working closely with a team that collaborates, shares knowledge, and celebrates wins   What we’re looking for 5+ years experience in recruitment industry and experience within Legal Confident communicator who builds strong relationships Excellent sales and negotiation skills Ambitious, driven, and commercially minded Someone who potentially would be open to management in the future Team player who enjoys being part of a close-knit, high-performing group What Arthur offer: Market-leading commission structure Early Friday finish (1pm) Hybrid and flexible working hours Career development and training opportunities Private healthcare Over 20 years of insurance industry expertise and a brilliant client network A genuinely collaborative, supportive culture that values wellbeing and success   Equal Opportunities Arthur Financial Limited is an equal opportunity employer; we are fully committed to the elimination of unlawful and unfair discrimination and value the differences that a diverse workforce brings to the firm. The firm will not discriminate because of age, disability, gender reassignment, marital status, maternity, race, religion and belief, or sexual orientation.
Featured
Arthur
Delivery Recruitment Consultant

Greater London, UK

30-35k

Permanent

Delivery Recruitment Consultant – Compliance City of London – Aldgate Hybrid Working (Mon,Tues, Thursday in office) £30-35k   About Arthur Arthur is your trusted partner in search and recruitment for the insurance industry. We elevate careers by bringing together forward-thinking businesses and brilliant professionals. Built on the foundations of transparency, quality, and integrity, our consultative and solutions-focused approach guides our team of experienced recruitment experts to deliver excellent service, every time. Aiming to set the standards for the future of insurance recruitment, Arthur is committed to going beyond the transactional, building long-lasting relationships in which our clients, our candidates and our people thrive.   The role There’s never been a better time to join Arthur. We’re growing our Compliance  team and are looking for a Recruitment Consultant to join one of the most established desks in the business. This is a well-established permanent compliance desk with strong client and candidate relationships already in place, making it a great opportunity for someone to step in, take ownership, and truly make it their own. As one of the longest-standing desks within Arthur, it offers the chance to get stuck in from day one and build on an existing, trusted platform. The role covers a broad range of compliance hires, from Compliance Analysts through to Financial Crime roles, working closely with long-standing clients across the insurance market. You’ll be fully supported by an experienced leadership team, with structured training, ongoing development, and the autonomy to further grow and shape the desk under a well-recognised and respected brand.   What you’ll be doing: Running a 180 recruitment process within compliance Building long-term relationships with clients and candidates Headhunting and building talent pools Achieving targets and consistently increasing gross profit Helping shape the continued growth within specialism Keeping up to date with new trends, shifts and news in the Insurance market Client & candidate in person meetings Working closely with a team that collaborates, shares knowledge, and celebrates wins   What we’re looking for 1+ years experience in recruitment industry Confident communicator who builds strong relationships Excellent sales and negotiation skills Ambitious, driven, and commercially minded Team player who enjoys being part of a close-knit, high-performing group   What Arthur offer: Market-leading commission structure Early Friday finish (1pm) Hybrid and flexible working hours Career development and training opportunities Private healthcare Over 20 years of insurance industry expertise and a brilliant client network A genuinely collaborative, supportive culture that values wellbeing and success If you would like to find out more information please reach out to  zoe.macgregor@arthur.co.uk   Equal Opportunities Arthur Financial Limited is an equal opportunity employer; we are fully committed to the elimination of unlawful and unfair discrimination and value the differences that a diverse workforce brings to the firm. The firm will not discriminate because of age, disability, gender reassignment, marital status, maternity, race, religion and belief, or sexual orientation.