Background
Featured
Arthur
Change
Technology

BCP/DR & Operational Resilience Manager

London, Greater London, South East, England
£70000 - £100000 per annum
Permanent
Job Ref:BH-23875
 Business Continuity/DR & Operational Resilience Manager 
(Hybrid | Permanent | Competitive Package)

Are you ready to take ownership of an organisation’s resilience across technology, operations, and critical services? This is a high‑impact role at the centre of a modern, digitally‑enabled business — where you’ll shape how the organisation withstands disruption, recover quickly, and stay operational when it matters most.

Why This Role Matters
As businesses become increasingly dependent on cloud platforms, digital services, data, and third‑party ecosystems, resilience is no longer a regulatory tick‑box — it’s a strategic imperative.
You will be the driving force behind strengthening resilience across the entire technology and operational landscape.

What You’ll Lead
  • Designing and enhancing Operational Resilience, Business Continuity and Disaster Recovery (DR) frameworks
  • Technology resilience planning across infrastructure, cloud, networks, applications, and data
  • Organisation‑wide Business Continuity Plan ownership and governance
  • Major incident and crisis response coordination
  • DR and continuity testing — scenario, tabletop, live and technology‑led
  • Cyber‑resilience integration with security and incident response teams
  • Third‑party and outsourced service resilience mapping
  • Physical security and facilities‑based resilience oversight
  • Executive‑level reporting and stakeholder engagement

What You’ll Bring
  • Proven experience in Operational Resilience, Business Continuity, Disaster Recovery or Technology Risk
  • Strong awareness of IT architecture, cloud services, infrastructure, and tech‑led recovery processes
  • Confidence leading incident response and crisis coordination
  • Experience with resilience exercises, DR walkthroughs, failover testing, and scenario simulations
  • Ability to work cross‑functionally with Technology, Cyber Security, Operations, Facilities and senior leadership
  • Excellent communication and influencing skills (working with CIO, COO etc) 
  • A proactive mindset, able to spot vulnerabilities and drive resilience improvements

What’s on Offer
  • A visible, business‑critical position with C level sponsorship
  • Freedom to shape and mature the resilience strategy
  • A collaborative environment with strong investment into digital and operational evolution
  • Opportunities to influence culture, ways of working and executive‑level decision‑making

If you want to have genuine impact, drive organisational resilience forward, and work at the intersection of technology and operational leadership — this is the role for you.
Apply now for immediate consideration!!!
Apply now
Consultant
San Doan
Technology
Change

San
Doan

Divisional Director

Share this job

Apply for this role

Apply for this role by sending us your CV today.

Related vacancies

Search for more jobs
Actuarial
Personal lines Pricing Manager

Romford, Greater London, South East, England

£90000 - £110000 per annum, Benefits: bonus, pension

Permanent

A newly created senior role is available for a Personal Lines Pricing Manager within a newly formed Pricing & Analytics team, designed to centralise and strengthen pricing capabilities. This is for a UK-based specialist underwriting business focused on motor and home insurance operates as part of a larger global insurance group. It offers a range of niche consumer and commercial products, including standard and non-standard cover, and generates over £300 million in annual gross written premium. Backed by increased investment, the pricing team will play a key role in supporting future business growth.   With more than six decades of experience, the company has grown steadily by combining responsive service, underwriting expertise, and strong broker distribution partnerships. Its performance and reputation have been recognised through multiple industry awards and consistently high ratings in broker surveys over several consecutive years.   The role focuses on developing, implementing, and refining pricing strategies across personal lines products. It is hands-on and closely integrated with underwriting, actuarial, and claims teams to ensure pricing is competitive, compliant, and aligned with commercial goals.   Key responsibilities Pricing strategy & execution Pricing models & tools Performance monitoring & insight Stakeholder partnership Governance & compliance   Essential requirements Strong experience in UK Personal Lines Motor insurance – in addition, specialist motor and household experience is highly advantageous Proven hands-on capability in pricing model development and rate optimisation Excellent numerical and analytical skills, and commercial mindset Strong interpersonal, stakeholder management and communication / presentation skills with the ability to influence cross-functional teams and senior stakeholders Familiarity with range of pricing tools such from Radar/Emblem to R, Python and Excel Degree-level qualification in a numerate discipline Evidence of ability and appetite to succeed in a fast-paced, rapidly evolving growth business. Hybrid working model with offices across East London, Suffolk, and the South East of England.
Risk Management
Senior Associate - Insurance Risk

London, Greater London, South East, England

£60000 - £80000 per annum

Permanent

I’m currently recruiting for an Insurance Risk role, offering the opportunity to work at the heart of risk oversight and strategic decision-making. Key responsibilities include: • Identifying, assessing, and monitoring key financial risks across underwriting, reserving, capital, investment, and liquidity • Providing independent risk oversight by challenging methodologies, assumptions, controls, and governance, and recommending improvements • Supporting the development and execution of risk frameworks, including stress and scenario testing across financial risk areas • Producing regular and ad hoc financial risk reporting, including regulatory submissions and senior committee materials If this sounds of interest, or you’d like to learn more, feel free to get in touch.  tyler-rose.kellaway@arthur.co.uk
Underwriting & Broking
Underwriting & Broking Operations
Underwriting Analyst

Greater London, South East, England

Dependant on experience

Permanent

Underwriting Analyst – Credit 📍 London | Full-time We’re hiring an entry-level Underwriting Analyst to support a Credit insurance portfolio in a fast-paced environment. This is a great opportunity for a graduate or someone from a banking/finance background looking to move into insurance. Key responsibilities: Process premiums, claims, and bordereaux data Support credit control and resolve queries Assist with reconciliations and financial processes Coordinate with internal and offshore teams Liaise with stakeholders including brokers and underwriters Requirements: Strong analytical and problem-solving skills Excellent communication and organisation High attention to detail Proficiency in Excel To be considered, apply today!