Application Support Analyst

Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary Benefits   Are you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.   We’re looking for a skilled  Application Support Analyst  to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like  Subscribe ,  Exact Advantage , and other market-leading applications.   This is a hands-on role where you’ll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training — all within a collaborative, forward-thinking environment.   What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress — not just policies.   If you have: ✅ Experience supporting insurance applications (Subscribe, Exact Advantage, etc.) ✅ Strong SQL/database skills and familiarity with ITIL processes ✅ A background in the London Market or Lloyd’s insurance systems ✅ A customer-focused mindset and a proactive approach to problem-solving …then we’d love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)

Programme Director – Enterprise Change (Insurance) Location: London / Hybrid We are working with a  large, well‑established specialty insurance organisation  to appoint a  Programme Director  to lead a significant change agenda across its European business. This is a  delivery‑led, enterprise‑scale role , accountable for translating strategic objectives into  practical, compliant and sustainable outcomes  across business and technology. The role carries genuine seniority, operating close to executive leadership and with authority across complex programmes and stakeholders. The Role You will take  full ownership of a portfolio of strategic programmes , providing clear direction from shaping and planning through to execution and benefits realisation. The emphasis is on  strong delivery discipline , clear sequencing, dependency management and confidence under regulatory and commercial pressure. This role sits  above day‑to‑day project management , focusing on outcomes, governance and executive decision‑making. Key Responsibilities The role owns end‑to‑end delivery of enterprise‑level programmes, shaping and governing integrated plans aligned to operating models, investment cases and regulatory requirements. Working closely with senior sponsors and executive leadership, the Programme Director provides clear insight, constructive challenge and transparent reporting on progress, risks and trade‑offs. The role drives cross‑functional execution across all underwriting, claims, operations, technology, compliance etc and oversees delivery partners, and establishes strong governance, capability and delivery discipline. Your Background You are likely operating already as a  Programme Director or Transformation Director  within insurance or financial services, with a strong reputation for  execution and delivery control . You will bring: Proven experience delivering large, complex change programmes within regulated environments Exposure to  European insurance markets , UK and/or specialty or Lloyd’s‑adjacent businesses Director‑level accountability for portfolios spanning multiple locations and stakeholders A delivery‑first mindset, with strong planning, governance and dependency management skills Confidence working with senior executives and making difficult trade‑offs Why This Opportunity Enterprise‑level mandate with executive visibility Long‑term, strategically important programme of work Role where delivery credibility and judgement matter Opportunity to shape how a complex insurance business operates and scales across Europe Next Steps This search is being handled  confidentially . If you are operating at Programme/transformation Director level and are open to a discreet conversation then please contact me directly

Looking for day rate contractors for a 12 month project. This role focuses primarily on exposure data and systems, while also requiring experience with BAU regulatory deliverables to support the existing team in meeting ongoing demands. Responsibilities include leading exposure management operations for transformation data initiatives, enterprise exposure data, and bordereaux systems, as well as supporting the new Lloyd’s platform project. The role also involves reviewing exposure management data systems such as ExposureHub, documenting exposure data processes, and contributing to exposure management reporting.