We are recruiting for an experienced Property & Casualty Loss Adjuster to join a well-established specialist insurance services organisation.
This is a field-based role, requiring regular travel to policyholders, insurers, brokers and other stakeholders across the UK. A full UK driving licence and access to a car are essential.
The successful candidate will also be expected to attend the London office 1–2 days per week.
The role involves managing claims from initial instruction through to settlement, carrying out detailed investigations, assessing policy coverage, determining liability, negotiating settlements and authorising claim payments where appropriate.
You will be responsible for investigating insurance claims to establish the cause and extent of loss, confirm policy coverage and ensure claims are handled fairly, accurately and efficiently.
Key duties will include:
This is a field-based role, requiring regular travel to policyholders, insurers, brokers and other stakeholders across the UK. A full UK driving licence and access to a car are essential.
The successful candidate will also be expected to attend the London office 1–2 days per week.
The role involves managing claims from initial instruction through to settlement, carrying out detailed investigations, assessing policy coverage, determining liability, negotiating settlements and authorising claim payments where appropriate.
You will be responsible for investigating insurance claims to establish the cause and extent of loss, confirm policy coverage and ensure claims are handled fairly, accurately and efficiently.
Key duties will include:
- Receiving and acknowledging new claim instructions.
- Conducting site visits and inspections throughout the UK.
- Meeting with insurers, brokers, policyholders, claimants and other interested parties.
- Reviewing insurance policies, contracts and supporting documentation.
- Preparing detailed reports and providing recommendations on claim strategy and next steps.
- Instructing and managing third-party experts, surveyors and specialists where required.
- Maintaining regular communication with all stakeholders throughout the claims process.
- Assessing, negotiating and agreeing claim settlements.
- Calculating and authorising payments in accordance with delegated authority levels.
- Producing accurate final reports and claim settlement documentation.
- Supporting business development activities and fostering strong client relationships.
- Assisting with presentations, networking events and other client-facing initiatives as required.
- 2–5 years' experience within Property & Casualty loss adjusting.
- A strong understanding of insurance claims investigation and settlement processes.
- Experience handling property and casualty claims from instruction to conclusion.
- Excellent written and verbal communication skills.
- Strong stakeholder management and relationship-building abilities.
- The ability to work independently while also contributing effectively as part of a wider team.
- Strong organisational skills and attention to detail.
- Progress towards relevant professional qualifications would be advantageous, but is not essential.
- A full UK driving licence and access to a vehicle.
- A varied and autonomous field-based position.
- Exposure to a broad range of Property & Casualty claims.
- Opportunities for professional development and career progression.
- A collaborative and supportive working environment.
- Hybrid working with attendance at the London office 1–2 days per week.
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