Operations Specialist

I'm working with a leading specialist insurance business looking to appoint an Operations Specialist to support its Operations function. This is a highly visible role where you'll work closely with senior stakeholders to strengthen operational controls, improve processes and help shape best practice across the business.   Responsibilities: Own and maintain operational policies and procedures. Drive process improvement and operational governance initiatives. Support quality assurance activities and remediation of control issues. Help embed operational controls into new systems and business processes. Support onboarding, process documentation and continuous improvement projects.   We are looking for individuals with experience in Operations, Underwriting Governance or Underwriting Controls in the London Market, with a strong understanding of Specialty Insurance and/or Reinsurance.   You'll be an excellent communicator who can build relationships across the business, with proven experience documenting processes, embedding controls and driving operational improvements.   If you are looking for an opportunity to join a growing business in a role with genuine visibility, variety and the chance to make a real impact then apply today!

Claims Adjuster - Sports, Media & Entertainment Leading Global Specialty Insurer, London Responsible for managing a diverse portfolio of Sports & Leisure, Film & Media, Contingency, Personal Accident and Liability claims across multiple jurisdictions. Worked closely with brokers, clients, underwriters, legal counsel and external experts to investigate, evaluate and resolve complex claims in line with regulatory requirements, policy coverage and delegated authority levels. Key responsibilities included: Managing claims from first notification through to settlement, ensuring fair, timely and commercially sound outcomes for all stakeholders. Conducting detailed coverage analysis, liability assessments and reserve setting in accordance with internal claims handling and reserving standards. Building and maintaining strong relationships with brokers, policyholders, underwriters and actuarial teams to support effective claims management and informed decision-making. Instructing and managing loss adjusters, solicitors and other external experts, monitoring performance and controlling costs throughout the claims lifecycle. Identifying and communicating claims trends to underwriting and actuarial teams, supporting portfolio management, business development and retention initiatives. Ensuring compliance with applicable legal, regulatory and market requirements, including Lloyd's and subscription market practices where relevant. Delivering high levels of customer service while handling sensitive, high-profile and time-critical claims. Contributing to continuous improvement initiatives, driving efficiencies within claims processes and promoting best practice across the wider claims function. Representing the claims team at broker and client meetings, reinforcing market relationships and supporting the organisation's reputation as a trusted specialty insurance partner. Key Skills: Specialty Claims Handling | Sports & Leisure | Media & Entertainment | Contingency | Personal Accident | Liability | Coverage Analysis | Reserving | Lloyd's Market | Stakeholder Management | Broker Relations | Claims Investigation | Regulatory Compliance | Continuous Improvement

We have partnered with a leading consultancy to find an ambitious Actuary to join their growing team, working across a diverse range of projects spanning Reserving, Pricing model development, Portfolio Steering, and Captive Insurance. This is an excellent opportunity for a nearly qualified or newly qualified Actuary with experience in any non-life actuarial specialism who is looking to broaden their expertise and gain exposure across the full actuarial landscape. You'll have the opportunity to work on a variety of high-profile assignments while developing your technical and commercial skills. What you'll work on: Reserving, Pricing, Capital Modelling, Actuarial Transformation, and AI tool development. The flexibility to choose projects aligned with your interests and career goals. A broad client portfolio across the Lloyd's and London Market, Personal Lines, and European non-life insurance sectors. If you're looking for a role that offers variety, exposure to cutting-edge actuarial work, and the opportunity to accelerate your career within a leading consultancy, we'd love to hear from you.