Business Applications Manager (12 Month FTC)

Business Applications Manager   A specialist insurance and reinsurance business are recruiting for a Business Applications Manager who will be responsible for the operational performance, support, governance, and continuous improvement of the organisation's business application portfolio, including underwriting, claims, finance, pricing, and exposure management systems.   Key Responsibilities Own the operational management, availability, performance, and support of business-critical applications. Provide expert support for underwriting, claims, finance, pricing, and exposure management platforms. Partner with business stakeholders to deliver effective application solutions and improvements. Manage application vendors, contracts, licensing, upgrades, and service levels. Oversee user access, system governance, and compliance with security and audit requirements. Lead change, release, configuration, and testing activities. Monitor system health, performance, and reliability. Drive automation, process improvement, self-service capabilities, and knowledge management. Develop and mentor application analysts while promoting operational excellence. Provide broader IT support where required to maintain service continuity.   Essential Experience & Skills 5+ years' experience managing or supporting business applications in a complex enterprise environment, ideally within insurance, reinsurance, or financial services. Experience supporting business-critical applications across underwriting, claims, finance, pricing, or exposure management. Strong understanding of application support, service management, and ITIL processes. Experience managing third-party vendors and software suppliers. Knowledge of databases, integrations, cloud platforms, and software development principles. Strong analytical, troubleshooting, and problem-solving skills. SQL querying, advanced Excel, and Microsoft 365 proficiency. Excellent stakeholder management and communication skills. Proven track record of service improvement and automation.   Preferred Experience Experience within the Lloyd's or London Insurance Market. Knowledge of Microsoft Azure and cloud-hosted applications. Experience supporting insurance platforms such as underwriting, claims, finance, pricing, or catastrophe modelling systems. ITIL certification. Line management experience. Degree educated.

Coverholder Oversight Assistant A great opportunity to join a growing London Market insurance business within its Coverholder Oversight team. This role will give you broad exposure across delegated authority while supporting the management of Coverholder relationships, due diligence and ongoing compliance. You will work closely with the wider business while building strong knowledge across the full Coverholder lifecycle. It is a good move for someone with early Delegated Authority experience who wants to broaden their technical knowledge and develop within a supportive team. Key responsibilities: Supporting the oversight of existing Coverholders and ensuring ongoing compliance with insurer requirements. Assisting with due diligence for prospective new Coverholders. Reviewing due diligence information and identifying any gaps before approval. Supporting Coverholder applications and changes through Lloyd’s Atlas. Completing checks ahead of delegated authority renewals. Monitoring annual compliance requirements and Coverholder attestations. Supporting the scheduling and management of Coverholder and TPA audits. Helping track audit recommendations through to completion. Producing reports for internal committees and senior stakeholders. Working directly with Coverholders to obtain required compliance information. Supporting the onboarding of new brokers, insurers and other external partners. Maintaining accurate records across internal systems. Experience you’ll need: Experience within the Lloyd’s or London Market would be beneficial. Some exposure to Delegated Authority or Coverholder oversight. A good understanding of compliance and due diligence processes would be useful. Strong attention to detail. Confidence working with internal teams and external stakeholders. A proactive approach with a willingness to learn. This is a strong opportunity for someone looking to build a career within Delegated Authority. You will gain exposure across Coverholder oversight, audits, due diligence and regulatory processes while developing within a growing team.

A fantastic opportunity to join a growing London Market insurer in a key Delegated Authority Oversight role. This position will take ownership of governance and assurance across a broad delegated portfolio with real scope to influence how the function develops. A great step for a senior DA Analyst.  You will act as a senior point of expertise for Delegated Authority while working closely with Underwriting, Compliance and external partners. The role offers strong visibility across the business with the opportunity to improve controls, challenge existing processes and help shape best practice as the portfolio continues to grow. Key responsibilities: Taking ownership of the governance and oversight of Delegated Authority arrangements. Managing the full lifecycle of delegated relationships from due diligence and onboarding through to ongoing oversight and renewal. Leading risk based reviews of Coverholders and TPAs. Reviewing underwriting, claims and reporting standards across delegated partners. Monitoring Bordereaux, MI and KPI information to identify emerging risks or areas for improvement. Managing remediation actions following oversight reviews. Producing regular reporting for senior management and governance forums. Supporting compliance monitoring and thematic reviews across delegated business. Identifying and escalating risks, breaches or control weaknesses. Keeping Delegated Authority processes and frameworks aligned with regulatory requirements. Providing guidance to internal teams on Delegated Authority controls and best practice. Building strong relationships with Underwriters, Brokers, capacity providers and external partners. Representing the business at relevant market forums where required. Experience you’ll need: Strong Delegated Authority experience within the London Market. Good understanding of Coverholder and TPA oversight. Experience across due diligence, governance and ongoing delegated oversight. Strong knowledge of regulatory requirements affecting Delegated Authority business. Confidence working with senior stakeholders and challenging where required. A proactive approach with the ability to identify improvements and strengthen existing processes. This is a great opportunity for an experienced Delegated Authority professional who wants broader ownership and more influence. You will join a developing function where your experience and ideas can have a genuine impact on how Delegated Authority oversight is managed.