Head of Risk and Internal Controls

This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business. You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle. Key responsibilities: Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture. Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight. Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks. Produce and present operational management information and performance reporting to senior leadership and governance committees. Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment. Manage relationships with external service providers and outsourced partners to ensure high standards of delivery. Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes. Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function. Support internal and external audit reviews and ensure timely resolution of findings. Provide training and guidance to stakeholders on delegated authority processes and operational best practice. Experience you will need: Extensive experience within delegated authority operations in the Lloyd’s or London Market environment. Strong understanding of delegated authority governance, regulatory frameworks and operational processes. Proven leadership experience with the ability to mentor and develop high performing teams. Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams. Experience managing outsourced service providers and third party partners. Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment. This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.

This is a brilliant opportunity for an experienced Delegated Authority professional to step into a senior level role with real influence across underwriting operations. Sitting at the heart of the Delegated Authority function, you will work closely with senior stakeholders to strengthen oversight, governance and performance across a complex binder portfolio. You will join a high calibre team within a well established global insurer, known for its disciplined underwriting and strong market presence. The business is committed to high standards, continuous improvement and empowering individuals to take ownership, making this an ideal move for someone looking to broaden their impact and visibility. As a Senior Delegated Authority Assistant, you will support the Delegated Underwriting Manager in the oversight and administration of delegated authority arrangements across multiple classes. The role focuses on ensuring contracts operate in line with Lloyd’s requirements and internal standards, while driving best practice across underwriting teams. Key responsibilities Supporting the management of delegated authority contracts including binding authorities, consortia and lineslips Providing technical guidance to underwriting teams on delegated authority processes and regulatory expectations Managing approval and review processes for new and existing Coverholders Overseeing Atlas and DCOM administration and maintaining accurate delegated records Producing regular reporting including KPI monitoring, control oversight and exception reporting for key stakeholders Liaising with Lloyd’s oversight teams and other internal departments to ensure compliance with market standards Supporting wider delegated authority projects and contributing to process enhancements Identifying and escalating emerging risks or control weaknesses in a timely manner Experience required Strong experience within a Delegated Authority role in the Lloyd’s or London Market Sound knowledge of Lloyd’s delegated authority frameworks and minimum standards Experience using Lloyd’s systems including Atlas and DCOM Ability to manage workloads independently while adapting to shifting priorities Confident communicator with the ability to work across underwriting, compliance and operational teams This is a highly visible position offering exposure to senior decision makers and the opportunity to play a key role in shaping delegated authority governance. If you are looking for a move that combines technical depth with broader business influence, please get in touch for a confidential discussion.

A global (re)insurance organisation is looking for a senior risk leader to design and embed a Group-wide Internal Control Framework across an international platform. This is a high-impact second-line leadership role partnering closely with executive stakeholders. Key Focus: • Lead the design and roll out of the Group Internal Control Framework • Oversee RCSAs, incidents, KRIs and operational risk oversight • Provide robust second-line challenge to senior stakeholders • Drive GRC system adoption and risk reporting • Support stress testing, emerging risks and regulatory engagement Ideal Background: • Strong operational risk / internal controls experience in (re)insurance • Proven track record implementing control frameworks • Strong stakeholder engagement and leadership capability harrison.callen@arthur.co.uk