Product Governance Oversight Manager

This is an exciting opportunity to join a growing Delegated Authority Claims function within a well regarded London Market insurer. You will take ownership of claims bordereaux processes while playing a key role in ensuring data quality oversight and regulatory compliance across delegated claims arrangements. You will work closely with experienced stakeholders across claims and delegated authority gaining strong exposure to oversight reporting and governance. With a clear pathway to develop your technical skillset this role offers a strong platform for progression within delegated claims and bordereaux. Key responsibilities Monitoring reviewing and processing claims bordereaux ensuring accuracy and completeness Producing reporting on claims data trends and performance metrics Identifying data quality issues and driving improvements across bordereaux processes Working closely with outsourced providers to ensure smooth bordereaux management Investigating and resolving breaches across delegated authority arrangements Supporting the Claims Delegated Authority Manager across day to day oversight activities Contributing to conduct risk initiatives and supporting strong customer outcomes Experience you will need Experience within insurance with exposure to bordereaux or delegated authority Understanding of Lloyd’s claims reporting standards Strong attention to detail with the ability to analyse data and identify trends A proactive mindset with the ability to engage with stakeholders across the business

This is a fantastic opportunity to join a high performing London Market insurer within a growing Claims Delegated Authority function. You will take on a broad role focused on managing delegated claims relationships while ensuring strong governance and high quality service delivery across the portfolio. You will gain exposure across claims oversight reporting and stakeholder engagement while working closely with senior leadership. This role offers a strong platform for development within delegated claims with clear progression and the chance to build technical expertise in a highly visible team. Key responsibilities Supporting the onboarding and ongoing management of delegated claims relationships Assisting with the creation and maintenance of claims delegated authority agreements Monitoring performance of delegated claims partners and identifying areas for improvement Producing claims reporting and supporting oversight activities across the function Maintaining systems and ensuring accurate records are kept at all times Working closely with stakeholders to support audits and review findings Supporting oversight of claims funds and ensuring controls are in place Contributing to projects aimed at improving processes and strengthening governance Supporting adherence to regulatory standards and conduct requirements across claims activities Experience you will need Experience within insurance with exposure to delegated authority or claims Understanding of Lloyd’s and regulatory requirements Strong attention to detail with a proactive approach to problem solving Ability to manage multiple priorities and work closely with stakeholders

This is a fantastic opportunity for a Delegated Authority Analyst to join a high profile Lloyd’s syndicate in a newly created role. Sitting close to underwriting, you will play a key part in supporting the growth of the delegated book, ensuring strong governance, smooth onboarding and high quality oversight across all delegated arrangements. You will gain exposure across the full lifecycle of delegated authority, working closely with underwriters, business partners and compliance teams. With a strong focus on technical development and stakeholder engagement, this role offers a clear platform to build your expertise and progress within a growing team. Key responsibilities: Supporting the onboarding of new coverholders including due diligence and Lloyd’s applications Managing ongoing and renewal due diligence across binders, lineslips and consortia Conducting pre and post bind reviews to ensure compliance with regulatory and internal frameworks Providing technical support to underwriters and claims teams on delegated authority processes Supporting approval processes including mid term changes and contract updates Undertaking risk based assessments of third parties to ensure standards are met Working closely with outsourced providers and internal teams to deliver delegated authority activities Supporting the review of audit reports and tracking remediation actions Using Lloyd’s systems to support registration, compliance and oversight activities Escalating material issues and supporting governance processes across the delegated authority framework Building strong relationships with stakeholders across underwriting, claims and operations Experience you’ll need: Experience within the London Market delegated authority space Understanding of underwriting practices and delegated authority frameworks Knowledge of regulatory requirements and binder control standards Experience with Lloyd’s systems such as Atlas, DCOM or Crystal is beneficial Strong attention to detail with the ability to manage multiple priorities Confident communication skills with the ability to engage stakeholders across the business