Business Systems Analyst

Business Systems Analyst  who enjoys working at the intersection of technology, operations, and regulation — and wants real ownership of systems that matter? A well‑established  insurance and financial services organisation  is seeking a senior‑level analyst to take responsibility for the optimisation and strategic direction of its core business applications. This role sits at the heart of the organisation, supporting  business‑critical platforms  used across multiple operational areas. You’ll work closely with senior stakeholders, IT, data, change teams, and external vendors to ensure systems remain robust, compliant, and fit for the future. You’ll also play a key role in shaping how  automation and AI‑enabled capabilities  are adopted to improve efficiency, data quality, and user experience in a highly regulated environment. In this role, you will: Application Ownership & Optimisation Lead the ongoing support and improvement of key enterprise and workflow applications Take accountability for application performance, reliability, and lifecycle management Define and maintain application roadmaps aligned to business and technology strategy Champion automation and AI‑enabled improvements to drive process efficiency Business Analysis & Solution Design Engage stakeholders to elicit, analyse, and document complex business and technical requirements Translate business needs into system enhancements, configurations, and process changes Solve ambiguous and non‑standard problems where precedent may not exist Track and report progress across multiple initiatives Delivery & Vendor Collaboration Act as an SME for key vendors and third‑party partners Lead and support upgrades, integrations, and system changes with minimal disruption Contribute across the full delivery lifecycle: design, testing, implementation, and post‑go‑live support Stakeholder Engagement Build trusted relationships with senior business stakeholders Influence decision‑making around technology direction, operational efficiency, and risk Support adoption through training, documentation, and clear communication Risk, Security & Compliance Embed regulatory, security, and risk considerations into system design and operation Ensure applications meet audit and compliance expectations Maintain accurate documentation covering processes, configurations, and controls What We’re Looking For Extensive experience as a  Business Systems Analyst / Application Analyst  within Insurance or Financial Services Strong experience working in  regulated environments , ideally aligned to the Lloyd’s / London Market Exposure to enterprise  finance, risk, or workflow applications  (ERP / GRC experience beneficial) Experience owning or supporting applications through upgrades, enhancements, and integrations Ability to work across Agile or hybrid delivery models Understanding of workflow tools and no/low‑code enhancement approaches Experience applying  automation and AI concepts  to improve systems and processes Excellent communication skills, with the credibility to influence senior stakeholders If you’re looking for a role where you can  own critical platforms , influence technology direction, and operate at senior stakeholder level — while remaining close to delivery — this is an excellent next step.

Technical Delivery Manager We’re hiring a  Senior Infrastructure Technical Delivery Manager  to own  end‑to‑end delivery coordination  across a complex IT estate spanning  cloud, on‑prem infrastructure, identity, security and operational resilience , within a regulated environment. (This is  not  a PMO or light‑touch governance role). Scope of the role You’ll act as the  single delivery coordination layer  across: End User Computing & Identity (M365, access, identity services) Platform Engineering (Azure, on‑prem virtualisation, networking, storage) Information Security, Disaster Recovery & Operational Resilience With ownership of: A  consolidated delivery plan , RAID and dependencies Cross‑team and cross‑vendor coordination Regulated delivery governance and audit readiness Business‑critical IT initiatives (e.g. regulated market onboarding, office moves, workplace tech) What you’ll be accountable for Planning and controlling multiple concurrent infrastructure workstreams Acting as the  primary client‑facing delivery contact Coordinating vendors and holding suppliers to milestones Facilitating  major incidents and complex problem management Maintaining visibility of delivery risk, capacity and resourcing Producing  clear MI and exec‑level reporting What we’re looking for Proven delivery leadership in  regulated or managed IT environments Strong infrastructure understanding (Azure, M365, identity, on‑prem, security) Comfortable operating between engineers, vendors, clients and senior stakeholders Structured, calm, enabling style — reducing delivery friction, not adding process If you have the above and is someone who wants  real ownership, technical depth and delivery accountability  then message me for a confidential discussion or apply below. #TechnicalDelivery #Infrastructure #Cloud #M365 #Azure #OperationalResilience #ITLeadership

I am working with a top client who are seeing a senior analyst to join their team in London. This role reports into the Head of Pricing and will have extensive exposure to the underwriters and the wider actuarial teams globally. This is a mixed Lloyd's and non-Lloyd's role doing end-to-end pricing for all LoB, which makes it a diverse opportunity and you will get more and more ownership over processes and products. Our client really like those from a consulting background, so if you are in a consultancy looking to break into the London Market, I would love to speak with you. The other key things for them are good exam progress, strong communication skills, and a motivation to get stuck into the work from day 1. This role will require you to be in the office 4 days a week and our client can only consider UK based individuals with full working rights. Apply today to learn more!