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Underwriting and Broking Operations

Specialists in Underwriting and Broking Operations for the Insurance market 

Enabling operational innovation through outstanding recruitment

Arthur connects experienced professionals to roles in underwriting and broking operations, positions that are critical to effective underwriting or broking, operational efficiency, and performance management. From entry-level to senior leadership, we support London Market insurers, MGAs, and brokers in hiring top-tier talent to strengthen their underwriting and broking operations teams.

Enabling <b>operational innovation</b> through outstanding recruitment
Strengthening <b>underwriting and broking operations

Strengthening underwriting and broking operations

Our market insight and extensive network allows us to offer consultative guidance tailored to your recruitment needs ensuring top-tier talent to strengthen your underwriting and broking operations functions. 

We provide a bespoke service that connects you with high-performing senior operations professionals, including Heads of Underwriting Operations, Directors of Operations, and Heads of Underwriting Management or Performance, to strengthen and grow your function.

Whether you're looking to strengthen your underwriting controls framework or enhance day-to-day operational efficiency, we connect you with experienced professionals across all levels of underwriting and broking operations.

Employ skilled contractors in underwriting and broking operations, within your underwriting controls function or wider business operations.

We simplify contractor onboarding and compliance for your underwriting and broking operations teams. 

Explore current Underwriting and Broking Operations roles.

Browse or search our live underwriting and broking operations jobs

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Underwriting & Broking Operations
Underwriting Performance Manager

City Of London, England

DOE

Permanent

I am partnered with a leading global MGA who is hiring an Underwriting Performance Manager to join its Group Underwriting team. Working closely with senior underwriting leadership, you'll play a key role in shaping underwriting performance, governance and analytics across an international business. A highly visible role where you'll transform complex data into meaningful insight, develop performance reporting and dashboards, and help drive the adoption of AI and advanced analytics to improve underwriting performance. What you'll be doing: Delivering underwriting performance and governance reporting across multiple international regions. Producing data-driven insights and MI to support senior decision-making. Developing dashboards, KPIs and governance frameworks. Partnering with Underwriting, Actuarial, Finance and Risk teams. Supporting AI-driven initiatives and identifying opportunities to improve reporting and analytics. Leading projects that enhance underwriting oversight and operational performance. You'll have a strong background in underwriting performance, governance or analytics within the insurance market, with advanced Excel skills and experience using Power BI.  You'll be commercially aware, analytical and naturally curious, with the ability to transform complex data into clear, actionable recommendations. An interest in leveraging AI tools such as ChatGPT, Claude or Copilot to enhance analysis and decision-making is highly desirable, as is experience working within delegated authority or underwriting governance environments. If you're looking for a role that combines strategy, analytics, technology and senior stakeholder exposure within a growing global business, apply today!
Underwriting & Broking Operations
Senior Ceded Reinsurance Analyst

Greater London, England

DOE

Permanent

Looking for an opportunity where you can have a genuine impact rather than just process transactions? A fast-growing, technology-driven specialty insurer is looking to appoint a Senior Ceded Reinsurance Analyst to join its expanding Operations team. This is an exciting opportunity to take ownership of ceded reinsurance programmes while helping shape and improve processes within a modern, data-led business. You'll work closely with Reinsurance, Underwriting, Claims, Finance and external reinsurers, ensuring the efficient administration of outward reinsurance programmes while driving operational improvements across the function. Key Responsibilities:  Managing treaty administration, premium and loss reporting, recoveries and reconciliations. Producing bordereaux, financial reporting and market returns. Supporting month and quarter-end close activities. Building strong relationships with brokers, reinsurers and internal stakeholders. Identifying opportunities to improve processes, controls and reporting. Supporting projects, audits and the continued evolution of the reinsurance operating model. We're looking for an experienced ceded reinsurance professional with a strong understanding of treaty, quota share and facultative reinsurance. You'll have proven experience in reinsurance operations, with expertise in bordereaux management, reconciliations and financial reporting.  If you're looking to join an ambitious organisation where you'll gain broad exposure, work alongside senior stakeholders and play a key role in driving operational excellence, we'd love to hear from you.
Underwriting & Broking Operations
Senior Operations Technician

London, England

DOE

Fixed-Term Contract

We’re seeking an experienced Senior Underwriting Assistant to join a leading Lloyd's syndicate on an initial 9 month fixed term contract.   You will play a key role in supporting underwriting and operational delivery acting as the primary link between Underwriting and Business Support, with the opportunity to lead on complex tasks and support project work.    You’ll work across multiple teams, manage complex administrative and technical processes, and help drive high-quality data, timely processing, and operational efficiency.   Responsibilities: Manage documentation, risk administration, and premium processing, including complex cases and lineslip/binder oversight. Handle core operational tasks such as bookings, cash queries, exception reporting, policy administration, and data quality monitoring. Collaborate with key stakeholders across Underwriting, Credit Control, Claims, Portfolio Management, and offshore teams to maintain strong operational performance. Support wider operational delivery through reporting, audits, month-end activities, training, continuous improvement.   Experience: Background in insurance operations, preferably within the London/Lloyd’s market, with familiarity in systems such as Genius/IRIS. Strong communication skills with the ability to work independently and manage competing priorities. Advanced Excel skills and confidence working with data, supported by a strong analytical mindset. High attention to detail and the capability to meet tight deadlines while maintaining accuracy.

Meet the team.

Get to know our underwriting and broking operations recruitment experts.

Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Manager

Kitty Sheldrake
Underwriting & Broking Operations

Kitty
Sheldrake

Consultant

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