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Underwriting and Broking Operations

Specialists in Underwriting and Broking Operations for the Insurance market 

Enabling operational innovation through outstanding recruitment

Arthur connects experienced professionals to roles in underwriting and broking operations, positions that are critical to effective underwriting or broking, operational efficiency, and performance management. From entry-level to senior leadership, we support London Market insurers, MGAs, and brokers in hiring top-tier talent to strengthen their underwriting and broking operations teams.

Enabling <b>operational innovation</b> through outstanding recruitment
Strengthening <b>underwriting and broking operations

Strengthening underwriting and broking operations

Our market insight and extensive network allows us to offer consultative guidance tailored to your recruitment needs ensuring top-tier talent to strengthen your underwriting and broking operations functions. 

We provide a bespoke service that connects you with high-performing senior operations professionals, including Heads of Underwriting Operations, Directors of Operations, and Heads of Underwriting Management or Performance, to strengthen and grow your function.

Whether you're looking to strengthen your underwriting controls framework or enhance day-to-day operational efficiency, we connect you with experienced professionals across all levels of underwriting and broking operations.

Employ skilled contractors in underwriting and broking operations, within your underwriting controls function or wider business operations.

We simplify contractor onboarding and compliance for your underwriting and broking operations teams. 

Explore current Underwriting and Broking Operations roles.

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Underwriting & Broking Operations
Ceded Reinsurance Purchasing Analyst

Greater London, England

Competitive

Permanent

Ceded Reinsurance Analyst Location: London | Hybrid A growing specialist insurance and reinsurance business is looking to appoint a Ceded Reinsurance Analyst to join its London-based team. This is an excellent opportunity for someone with experience in ceded reinsurance or the Lloyd’s/London Market who is looking to develop their career within a specialist, analytical and commercially focused reinsurance function. The RoleWorking closely with the Ceded Reinsurance Purchasing Manager, you will support the placement and renewal of reinsurance programmes, providing analysis and coordination across a range of internal and external stakeholders. You will play an important role in assessing reinsurance options and understanding their impact on risk, capital, profitability and overall business performance . Key Responsibilities Support the placement and renewal of ceded reinsurance programmes. Work closely with the Ceded Reinsurance Purchasing Manager throughout the renewal cycle. Coordinate activities, actions and deadlines across underwriting, actuarial, finance and exposure management teams. Build strong relationships with brokers, reinsurers and internal stakeholders. Analyse reinsurance options to support purchasing and negotiation decisions. Assist with renewal submissions and programme analysis. Produce analysis covering reinsurance performance, exposures and programme effectiveness. Support the preparation and administration of reinsurance contracts and endorsements. Assist with internal and external reinsurance reporting. Identify opportunities to improve processes and strengthen reinsurance operations. About YouWe are keen to speak with candidates who have: Experience within ceded reinsurance or a closely related reinsurance function. Ideally, experience within the Lloyd’s/London Market . A good understanding of reinsurance structures and their application to risk management. Knowledge of reinsurance contracts, accounts and wording. Strong numerical and analytical skills. Excellent attention to detail and a methodical approach. The ability to analyse and clearly present data. Strong organisational and stakeholder management skills. Experience working with brokers, reinsurers and internal teams. A genuine interest in developing a career within ceded reinsurance. Desirable ExperienceExperience across any of the following would be beneficial: Excess of Loss and Proportional Reinsurance Reinsurance placements and renewals Reinsurance pricing or programme analysis Recoveries and performance analysis Exposure analysis Contract administration Broker and reinsurer negotiations Capital and risk analysis Lloyd’s systems and processes Advanced Excel and analytical/reporting tools Why Join?This is an opportunity to join a growing specialist insurance business where the Ceded Reinsurance function has a direct influence on risk profile, capital efficiency, profitability and growth. You will gain exposure to senior stakeholders and develop your knowledge across reinsurance purchasing, programme design, analytics and portfolio performance . For someone with a strong London Market or reinsurance background, this role offers the opportunity to develop within a strategic, analytical and commercially focused ceded reinsurance environment . If you have experience within reinsurance and are looking for your next opportunity in the London Market, we'd be keen to hear from you.
Underwriting & Broking Operations
Operations Manager

London, England

Competitive

Fixed-Term Contract

General Operations Manager  Location: Birmingham, London or Worthing (Hybrid) Contract: Permanent (FTC considered) The OpportunityAn exciting opportunity has arisen for an experienced General Operations Manager to join a leading insurance business. Reporting to the UK Head of Operations, you'll play a key role in overseeing claims operations, supplier performance, data governance and office operations, while driving continuous improvement across the business. Key Responsibilities Manage relationships with Panel Solicitors, monitoring performance against SLAs and KPIs. Oversee the FNOL function, ensuring service standards and customer outcomes are achieved. Lead operational governance, data protection and audit activities. Produce management information and performance reporting for senior stakeholders. Drive operational improvement initiatives and support business change projects. Oversee facilities management and Health & Safety compliance across UK offices. Lead and support a small operational team. About YouYou'll have: Experience within insurance claims operations or another regulated environment. Previous team leadership and supplier management experience. Strong operational, governance and stakeholder management skills. Experience producing MI and driving process improvements. Knowledge of data governance and risk management principles. Excellent organisational, communication and problem-solving skills. What's on OfferThis is an excellent opportunity to join a growing insurance business in a varied operational leadership role with genuine scope to influence business performance and develop your career.
Underwriting & Broking Operations
Reinsurance Technician

London, England

Competitive

Permanent

Junior Reinsurance Technician | London I'm currently working with a highly regarded London Market insurer looking to appoint a Junior Reinsurance Technician to join their growing team. This is an excellent opportunity for someone with 1–3 years' reinsurance experience who is looking to develop their career within a collaborative and well-established business. The Role Processing reinsurance premiums, claims and settlements Maintaining accurate treaty and facultative records Supporting the administration of reinsurance contracts Liaising with brokers and internal stakeholders Assisting with reconciliations and technical processing Ensuring data integrity across reinsurance systems What I'm Looking For 1–3 years' experience within a reinsurance technical or operations role Good understanding of reinsurance processing and London Market practices Strong attention to detail and organisational skills Confident communicator with the ability to build relationships A proactive approach and willingness to learn This is a fantastic opportunity to join a business that offers genuine career development, exposure to the London Market and an excellent working environment. If you're interested in hearing more, or know someone who might be a good fit, please get in touch for a confidential conversation.

Meet the team.

Get to know our underwriting and broking operations recruitment experts.

Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Manager

Kitty Sheldrake
Underwriting & Broking Operations

Kitty
Sheldrake

Consultant

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