Underwriting and Broking Operations

We are partnering with a fast-growing Lloyd's market MGA to appoint a Head of Operations to join its senior leadership team. This is an excellent opportunity to lead the global operations function of a business that is experiencing significant growth and investing heavily in technology, infrastructure, and talent. With responsibility for operations across London, international offices, and a substantial offshore support function, you will play a key role in driving operational excellence and supporting the next phase of the company's expansion. Key Responsibilities Develop and deliver the global operations strategy in line with business growth objectives. Lead, mentor, and develop a high-performing international operations team. Contribute to wider business strategy and decision-making as part of the senior leadership team. Oversee offshore operations, ensuring strong governance, quality, and service delivery. Enhance underwriting operations through effective controls, workflows, and process improvements. Drive operational efficiency, data quality, and continuous improvement initiatives. Manage key relationships with insurers, capacity providers, and market partners. Lead the operational technology roadmap and support business transformation programmes. We are keen to speak with experienced operational leaders from the Lloyd's, MGA, or wider insurance market. You'll bring expertise in underwriting operations, delegated authority, and capacity management, alongside a proven track record of leading global teams, driving operational transformation, and implementing strong governance frameworks. The ability to influence and engage senior stakeholders at executive and board level is essential.

Underwriting Operations Analyst – London (Lloyd’s reporting experience essential!) Morning all! I’m recruiting for an Underwriting Operations Analyst to join a fast growing Lloyd’s market business. This is a great opportunity for someone with experience in underwriting operations, data quality, or reporting within the Lloyd’s market. Strong knowledge of Lloyd’s reporting requirements, including PMDR and Core Data Record (CDR), is essential. You’ll support underwriting teams to improve data quality, enhance reporting, and drive operational efficiency across the business. Interested? Get in touch for a confidential conversation.

We're partnering with a fast-growing insurance business that is investing heavily in technology, operational excellence and data-driven decision making.   As part of its continued growth, the business is looking to appoint a Senior Underwriting Operations Analyst to deputise for the Head of Operations and play a key role in driving underwriting data quality, governance and operational improvement.   Key Responsibilities: Drive underwriting data quality and governance across multiple systems. Produce MI, exception reporting and support Lloyd's regulatory reporting (PMDR/CDR). Investigate data issues and identify opportunities for process improvement and automation. Partner with Underwriting, Delegated Authority, Exposure Management, IT and Compliance teams to enhance operational efficiency. Support audits and help shape data governance standards.   You'll have experience in Underwriting Operations, Data Governance or Data Quality within the Lloyd's or London Market, with a strong understanding of PMDR, CDR and Bordereaux reporting, alongside excellent analytical skills and experience working with insurance data.   This is a fantastic opportunity to join a business experiencing significant growth, offering a collaborative culture and genuine opportunities for career progression.