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Underwriting and Broking Operations

Specialists in Underwriting and Broking Operations for the Insurance market 

Enabling operational innovation through outstanding recruitment

Arthur connects experienced professionals to roles in underwriting and broking operations, positions that are critical to effective underwriting or broking, operational efficiency, and performance management. From entry-level to senior leadership, we support London Market insurers, MGAs, and brokers in hiring top-tier talent to strengthen their underwriting and broking operations teams.

Enabling <b>operational innovation</b> through outstanding recruitment
Strengthening <b>underwriting and broking operations

Strengthening underwriting and broking operations

Our market insight and extensive network allows us to offer consultative guidance tailored to your recruitment needs ensuring top-tier talent to strengthen your underwriting and broking operations functions. 

We provide a bespoke service that connects you with high-performing senior operations professionals, including Heads of Underwriting Operations, Directors of Operations, and Heads of Underwriting Management or Performance, to strengthen and grow your function.

Whether you're looking to strengthen your underwriting controls framework or enhance day-to-day operational efficiency, we connect you with experienced professionals across all levels of underwriting and broking operations.

Employ skilled contractors in underwriting and broking operations, within your underwriting controls function or wider business operations.

We simplify contractor onboarding and compliance for your underwriting and broking operations teams. 

Explore current Underwriting and Broking Operations roles.

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Underwriting & Broking Operations
Underwriting Assistant

London, Greater London, South East, England

Up to £35k dependant on experience

Permanent

Arthur is partnered with a well-established Lloyd’s Syndicate to hire an Underwriting Assistant to support their Financial Lines team.   This is a fantastic opportunity for someone with prior insurance experience who is looking to build a long-term career within the Lloyd’s market. You’ll be joining a collaborative underwriting function, gaining hands-on exposure to the full underwriting lifecycle while supporting experienced Underwriters in a fast-paced, professional environment.   Key responsibilities include: Providing day-to-day administrative and technical support to Underwriters Risk entry, endorsements, renewals, and production of policy documentation Maintaining accurate data across underwriting systems and Lloyd’s platforms Supporting premium processing, bordereaux, and reconciliation activity Preparing underwriting packs, slips, and presentations Liaising with brokers and internal teams to resolve queries Identifying opportunities to improve processes and workflow   We’re looking for someone with insurance experience who is highly organised, detail-focused, and motivated to pursue a long-term career in underwriting.   Due to the high volume of applications, only shortlisted candidates will be contacted. Please note that sponsorship is not available for this role.
Underwriting & Broking Operations
Underwriting Portfolio Manager

City Of London, Greater London, South East, England

Competitive

Permanent

I’m partnering with an insurance business on an exciting opportunity for an Underwriting Portfolio Manager.   This is a newly created role where you’ll take ownership of performance and governance across an e-traded personal lines portfolio, working across digital distribution channels while contributing to broader business strategy and planning.   Responsibilities: Driving portfolio strategy, P&L ownership and market positioning Managing underwriting rules, governance and alignment to risk appetite Owning relationships with PCWs and key distribution partners Delivering performance insights through MI analysis Ensuring Consumer Duty compliance, FCA standards and fair customer outcomes Partnering with tech teams to deliver platform enhancements   This is a hands-on role for a commercially minded professional who excels across strategy, pricing, underwriting, data and distribution - offering genuine ownership and influence.   Apply today to be considered!
Underwriting & Broking Operations
Delegated Authority Auditor

London, Greater London, South East, England

DOE

Permanent

This is an exciting opportunity to join a specialist insurer that is continuing to invest in its delegated authority governance and audit capability. Sitting within a growing and visible function this role plays a key part in strengthening oversight standards and supporting long term sustainable performance across delegated partners. The position offers exposure to a broad range of coverholders and third party administrators with the chance to influence best practice improve controls and help shape a developing audit framework. It is well suited to someone who enjoys autonomy structured work and engaging with stakeholders across the market. As a Delegated Authority Auditor you will be responsible for planning delivering and reporting on audits across delegated arrangements ensuring contractual regulatory and internal standards are met. Key responsibilities Planning and scoping delegated authority audits across coverholders and third party administrators Delivering end to end audits covering underwriting claims governance and operational controls Reviewing files and processes to assess customer outcomes conduct and compliance standards Producing clear audit reports with practical remediation actions and risk ratings Escalating material findings and supporting resolution through effective follow up Maintaining audit schedules based on risk performance and history Contributing audit insights into governance forums and partner reviews Building strong relationships with internal teams and external partners Keeping up to date with regulatory developments and emerging audit themes Experience you will need Experience within delegated authority audit oversight governance or a related assurance role Strong understanding of coverholder and third party administrator arrangements Knowledge of UK regulatory requirements within the insurance market Clear communication skills with strong attention to detail Willingness to travel for audit activity when required This role offers the chance to join a collaborative team where quality governance and professional development are genuinely valued. If you are looking to deepen your audit expertise within delegated authority this is a strong next step.

Meet the team.

Get to know our underwriting and broking operations recruitment experts.

Vicki Filer
Delegated Authority
Claims
Underwriting & Broking
Underwriting & Broking Operations

Vicki
Filer

Divisional Director

Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Principal Consultant

Placing the industry’s best in underwriting and broking operations jobs

Explore our track record in placing professionals into high impact underwriting operations jobs.

Stacey and the team have really delivered for our company last year, look forward to working with Arthur again.

Head of Underwriting Management

Stacey was brilliant!!

Underwriting Management Technician
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