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Underwriting and Broking Operations

Specialists in Underwriting and Broking Operations for the Insurance market 

Enabling operational innovation through outstanding recruitment

Arthur connects experienced professionals to roles in underwriting and broking operations, positions that are critical to effective underwriting or broking, operational efficiency, and performance management. From entry-level to senior leadership, we support London Market insurers, MGAs, and brokers in hiring top-tier talent to strengthen their underwriting and broking operations teams.

Enabling <b>operational innovation</b> through outstanding recruitment
Strengthening <b>underwriting and broking operations

Strengthening underwriting and broking operations

Our market insight and extensive network allows us to offer consultative guidance tailored to your recruitment needs ensuring top-tier talent to strengthen your underwriting and broking operations functions. 

We provide a bespoke service that connects you with high-performing senior operations professionals, including Heads of Underwriting Operations, Directors of Operations, and Heads of Underwriting Management or Performance, to strengthen and grow your function.

Whether you're looking to strengthen your underwriting controls framework or enhance day-to-day operational efficiency, we connect you with experienced professionals across all levels of underwriting and broking operations.

Employ skilled contractors in underwriting and broking operations, within your underwriting controls function or wider business operations.

We simplify contractor onboarding and compliance for your underwriting and broking operations teams. 

Explore current Underwriting and Broking Operations roles.

Browse or search our live underwriting and broking operations jobs

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Actuarial
Senior Pricing Analyst (Trading) - Insurtech

Greater London, South East, England

£60000 - £80000 per annum

Permanent

I am partnering with a fast-growing, tech-led insurtech to recruit a Pricing & Optimisation Analyst into their retail pricing team. The business specialises in complex, high-value risks and is known for combining smart technology with strong customer outcomes.  This role sits at the core of trading and optimisation, focusing on maximising customer lifetime value across new business and renewals using large-scale pricing data, experimentation and in-house optimisation tools. Key Responsibilities Optimise pricing performance across new business and renewal portfolios Deploy pricing changes and design/run controlled pricing tests (A/B testing) Analyse millions of quotes to identify incremental sales and revenue opportunities Own trading data quality, definitions, deduplication logic and reporting governance Monitor KPIs, forecast trends and support pricing and finance planning Collaborate closely with Pricing, Data Science, Engineering and Marketing teams Candidate Profile 3–5 years’ experience in pricing or price optimisation within competitive markets (e.g. General Insurance, Travel, Insurtech) Strong Python and SQL capability for data processing, analysis and reporting Solid grounding in statistics, experimentation and price elasticity Experience deploying pricing changes into live production environments Right to work in the UK
Actuarial
Reserving Analyst

London, Greater London, South East, England

£60000 - £75000 per annum

Permanent

A leading Lloyd’s syndicate is hiring a Reserving Actuarial Analyst to join its actuarial reserving team. The role offers broad exposure across Lloyd’s lines of business, with strong involvement in reserving analysis, stakeholder interaction, and actuarial exam progression. Key Responsibilities Perform actuarial reserving analysis across Lloyd’s business Support and enhance reserving models, assumptions and methodologies Analyse data and interpret reserving outputs to inform business decisions Communicate actuarial results to underwriting, claims and finance teams Contribute to continuous improvement of reserving processes Candidate Profile Actuarial Analyst currently studying towards IFOA qualification Experience or interest in general insurance / Lloyd’s reserving Strong analytical, numerical and communication skills Commercially aware with attention to detail Working Pattern Hybrid working (typically 3 days per week in the London office )
Underwriting & Broking Operations
Senior Operations Manager

London, Greater London, South East, England

Dependant on experience

Permanent

A growing Lloyd’s insurer is seeking an experienced Senior Operations Manager to support the Group COO in driving operational excellence, scalable outsourced solutions, and high-quality data across the business.   This role leads outsourced operational delivery across bordereaux, policy administration data, and data quality, ensuring trusted, well-governed data that powers underwriting, finance, and regulatory reporting. You’ll drive efficiency, automation, and consistent data standards across UK and US platforms, while providing hands-on leadership to a small operations team.   Key responsibilities: End-to-end ownership of outsourced operational and data services Management of outsourcing partners, SLAs, KPIs, and performance Leadership and development of a small operations team Driving data quality, governance, automation, and issue resolution Ensuring data supports underwriting, exposure, capital, financial, and regulatory reporting Supporting FCA, Lloyd’s, and US regulatory requirements in a delegated authority environment Contributing to operating model design and continuous improvement   About you: Strong background in Lloyd’s or specialty insurance operations and data Deep understanding of bordereaux, operational data, and regulatory expectations Proven people management experience with a coaching mindset Confident engaging senior stakeholders up to C-suite level Proactive, hands-on, and effective in fast-paced, global environments   Interested? Apply today to be considered.

Meet the team.

Get to know our underwriting and broking operations recruitment experts.

Vicki Filer
Delegated Authority
Claims
Underwriting & Broking
Underwriting & Broking Operations

Vicki
Filer

Divisional Director

Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Principal Consultant

Placing the industry’s best in underwriting and broking operations jobs

Explore our track record in placing professionals into high impact underwriting operations jobs.

Stacey and the team have really delivered for our company last year, look forward to working with Arthur again.

Head of Underwriting Management

Stacey was brilliant!!

Underwriting Management Technician
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