Underwriting and Broking Operations

We’re seeking an experienced Senior Underwriting Assistant to join a leading Lloyd's syndicate on an initial 9 month fixed term contract.   You will play a key role in supporting underwriting and operational delivery acting as the primary link between Underwriting and Business Support, with the opportunity to lead on complex tasks and support project work.    You’ll work across multiple teams, manage complex administrative and technical processes, and help drive high-quality data, timely processing, and operational efficiency.   Responsibilities: Manage documentation, risk administration, and premium processing, including complex cases and lineslip/binder oversight. Handle core operational tasks such as bookings, cash queries, exception reporting, policy administration, and data quality monitoring. Collaborate with key stakeholders across Underwriting, Credit Control, Claims, Portfolio Management, and offshore teams to maintain strong operational performance. Support wider operational delivery through reporting, audits, month-end activities, training, continuous improvement.   Experience: Background in insurance operations, preferably within the London/Lloyd’s market, with familiarity in systems such as Genius/IRIS. Strong communication skills with the ability to work independently and manage competing priorities. Advanced Excel skills and confidence working with data, supported by a strong analytical mindset. High attention to detail and the capability to meet tight deadlines while maintaining accuracy.

An exciting opportunity has arisen for an experienced insurance operations leader to take on a broad and highly influential Head of Operations role within a large Casualty broking division. Supporting multiple product teams this is a senior and highly visible position working closely with divisional leadership and senior team leads to enhance operational effectiveness and support the continued growth and development of the business. The role offers a broad and varied remit spanning operational leadership, strategic initiatives, financial planning and wider business projects, with responsibility for driving improvements and supporting key divisional priorities. Key Responsibilities Provide broad operational leadership and oversight across multiple Casualty product teams, ensuring alignment with divisional priorities and effective end-to-end service delivery. Partner with senior stakeholders to drive process improvement, operational efficiency and consistency, while supporting teams with complex operational and licensing requirements. Oversee key divisional activities spanning compliance, training, onboarding, budgeting, financial planning, compensation and annual review processes. Lead and contribute to strategic projects, wider group initiatives and key client partnerships, taking ownership of priorities alongside senior leadership. Provide leadership to direct reports while influencing operational colleagues across the wider division and acting as a trusted partner to senior stakeholders. We are looking for an accomplished senior insurance operations leader with broad experience across broking or underwriting operations, strong commercial awareness and the gravitas to influence senior stakeholders. The successful individual will be comfortable operating across a varied remit, navigating competing priorities and driving operational excellence across multiple product teams.

I'm recruiting for an Operations Assistant  to join a leading insurance organisation. Essential: 2–3 years' insurance operations experience. You'll be responsible for managing operational processes, driving continuous improvements, supporting stakeholders and ensuring efficient, compliant operations in a regulated environment. If you have strong analytical skills, enjoy improving processes and are looking for your next opportunity, I'd love to hear from you. Apply below or send me a message for more information.