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Underwriting and Broking Operations

Specialists in Underwriting and Broking Operations for the Insurance market 

Enabling operational innovation through outstanding recruitment

Arthur connects experienced professionals to roles in underwriting and broking operations, positions that are critical to effective underwriting or broking, operational efficiency, and performance management. From entry-level to senior leadership, we support London Market insurers, MGAs, and brokers in hiring top-tier talent to strengthen their underwriting and broking operations teams.

Enabling <b>operational innovation</b> through outstanding recruitment
Strengthening <b>underwriting and broking operations

Strengthening underwriting and broking operations

Our market insight and extensive network allows us to offer consultative guidance tailored to your recruitment needs ensuring top-tier talent to strengthen your underwriting and broking operations functions. 

We provide a bespoke service that connects you with high-performing senior operations professionals, including Heads of Underwriting Operations, Directors of Operations, and Heads of Underwriting Management or Performance, to strengthen and grow your function.

Whether you're looking to strengthen your underwriting controls framework or enhance day-to-day operational efficiency, we connect you with experienced professionals across all levels of underwriting and broking operations.

Employ skilled contractors in underwriting and broking operations, within your underwriting controls function or wider business operations.

We simplify contractor onboarding and compliance for your underwriting and broking operations teams. 

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Underwriting & Broking Operations
Head of Broker Support

London, England

DOE

Permanent

An ambitious and fast-growing London Market broker specialising in Credit and Political Risk is seeking a Broker Technician Lead to launch and grow a newly established Broker support function.   Working closely with Broking Directors, Operations and Technology teams, this role has been created as part of the firm's next phase of growth. The objective is to build a best-in-class technical support function that enables brokers to focus on developing client relationships, winning business and delivering exceptional market outcomes.   You'll have the autonomy to design processes, implement best practice, shape the operating model and recruit a high-performing team of Broker Technicians over the next 12-18 months.   Role Responsibilities: Build and lead a new Broker Technical function from the ground up Create efficient, scalable processes and workflows Drive quality, governance and operational excellence Partner with brokers, underwriters and leadership teams Recruit, develop and manage a growing technical team Act as the go-to expert for technical and operational support   Experience Required: London Market broking or underwriting operations experience Experience of Credit & Political Risk business lines is essential Previous team leadership or management experience Strong process improvement and stakeholder management skills Ability to influence and challenge senior stakeholders A hands-on approach with the ambition to build something from scratch   This is a fantastic opportunity for an experienced Broking Operations Manager or Underwriting Operations Manager looking to take ownership of a strategic build-out and and make a lasting impact within a growing business.
Underwriting & Broking Operations
Senior Associate

London, England

DOE

Permanent

I am partnering with a highly regarded insurance company to recruit a Senior Associate to join their London team.   This is an exciting opportunity to join a growing, entrepreneurial business in a broad and varied role, offering exposure across syndicate operations, delegated authority, governance and regulatory reporting.   Working within a small, collaborative team, the successful candidate will take ownership of key operational processes, work closely with senior stakeholders and drive improvements across the business.   Key Responsibilities Oversee key Syndicate operational processes, including month-end activities, reconciliations and Lloyd’s regulatory reporting. Produce management information, analysis and committee reporting to support senior decision-making. Identify and implement process improvements, automation initiatives and enhancements to operational controls. Work closely with Underwriting, Finance, Claims and Reserving teams to support business objectives.   We are keen to speak with candidates who have experience within the Lloyd’s or London Insurance Market, ideally in Syndicate Operations. Strong analytical skills, with experience in data management, reconciliations and reporting.   Good understanding of operational governance, controls and regulatory requirements. Confident stakeholder management skills with a proactive, solutions-focused approach.   This is an excellent opportunity for someone looking to take greater ownership, gain exposure to senior leadership and play a key role in shaping operational processes within a growing business!
Underwriting & Broking Operations
Operations Specialist

Greater London, England

DOE

Permanent

I'm working with a leading specialist insurance business looking to appoint an Operations Specialist to support its Operations function. This is a highly visible role where you'll work closely with senior stakeholders to strengthen operational controls, improve processes and help shape best practice across the business.   Responsibilities: Own and maintain operational policies and procedures. Drive process improvement and operational governance initiatives. Support quality assurance activities and remediation of control issues. Help embed operational controls into new systems and business processes. Support onboarding, process documentation and continuous improvement projects.   We are looking for individuals with experience in Operations, Underwriting Governance or Underwriting Controls in the London Market, with a strong understanding of Specialty Insurance and/or Reinsurance.   You'll be an excellent communicator who can build relationships across the business, with proven experience documenting processes, embedding controls and driving operational improvements.   If you are looking for an opportunity to join a growing business in a role with genuine visibility, variety and the chance to make a real impact then apply today!

Meet the team.

Get to know our underwriting and broking operations recruitment experts.

Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Manager

Kitty Sheldrake
Underwriting & Broking Operations

Kitty
Sheldrake

Consultant

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