Background

Underwriting and Broking Operations

Specialists in Underwriting and Broking Operations for the Insurance market 

Enabling operational innovation through outstanding recruitment

Arthur connects experienced professionals to roles in underwriting and broking operations, positions that are critical to effective underwriting or broking, operational efficiency, and performance management. From entry-level to senior leadership, we support London Market insurers, MGAs, and brokers in hiring top-tier talent to strengthen their underwriting and broking operations teams.

Enabling <b>operational innovation</b> through outstanding recruitment
Strengthening <b>underwriting and broking operations

Strengthening underwriting and broking operations

Our market insight and extensive network allows us to offer consultative guidance tailored to your recruitment needs ensuring top-tier talent to strengthen your underwriting and broking operations functions. 

We provide a bespoke service that connects you with high-performing senior operations professionals, including Heads of Underwriting Operations, Directors of Operations, and Heads of Underwriting Management or Performance, to strengthen and grow your function.

Whether you're looking to strengthen your underwriting controls framework or enhance day-to-day operational efficiency, we connect you with experienced professionals across all levels of underwriting and broking operations.

Employ skilled contractors in underwriting and broking operations, within your underwriting controls function or wider business operations.

We simplify contractor onboarding and compliance for your underwriting and broking operations teams. 

Explore current Underwriting and Broking Operations roles.

Browse or search our live underwriting and broking operations jobs

See more
Underwriting & Broking Operations
Delegated Authority Auditor

London, Greater London, South East, England

DOE

Permanent

This is an exciting opportunity to join a specialist insurer that is continuing to invest in its delegated authority governance and audit capability. Sitting within a growing and visible function this role plays a key part in strengthening oversight standards and supporting long term sustainable performance across delegated partners. The position offers exposure to a broad range of coverholders and third party administrators with the chance to influence best practice improve controls and help shape a developing audit framework. It is well suited to someone who enjoys autonomy structured work and engaging with stakeholders across the market. As a Delegated Authority Auditor you will be responsible for planning delivering and reporting on audits across delegated arrangements ensuring contractual regulatory and internal standards are met. Key responsibilities Planning and scoping delegated authority audits across coverholders and third party administrators Delivering end to end audits covering underwriting claims governance and operational controls Reviewing files and processes to assess customer outcomes conduct and compliance standards Producing clear audit reports with practical remediation actions and risk ratings Escalating material findings and supporting resolution through effective follow up Maintaining audit schedules based on risk performance and history Contributing audit insights into governance forums and partner reviews Building strong relationships with internal teams and external partners Keeping up to date with regulatory developments and emerging audit themes Experience you will need Experience within delegated authority audit oversight governance or a related assurance role Strong understanding of coverholder and third party administrator arrangements Knowledge of UK regulatory requirements within the insurance market Clear communication skills with strong attention to detail Willingness to travel for audit activity when required This role offers the chance to join a collaborative team where quality governance and professional development are genuinely valued. If you are looking to deepen your audit expertise within delegated authority this is a strong next step.
Underwriting & Broking Operations
Insurance Graduate Scheme

City Of London, Greater London, South East, England

Competitive

Permanent

Are you ready to kickstart your career in the dynamic world of specialty insurance?   This Insurance Graduate Scheme offers an exciting opportunity to gain hands-on experience across multiple business areas within a Syndicate environment, building the skills and knowledge required for a successful career in insurance.   About the Programme:   Throughout the scheme, you will rotate across three core functions within the specialty business:   Underwriting – Learn how to assess risk, set pricing strategies, and manage portfolios. Portfolio Underwriting Operations – Explore the operational side of insurance and business optimisation. Underwriting Analytics – Develop your analytical capabilities to support data-led decision making.   Each rotation will last between 4–6 months, giving you a well-rounded understanding of the specialty insurance platform. During the programme, you will:   Take part in structured rotations across Underwriting, Portfolio Operations, and Analytics. Contribute to strategic initiatives and collaborate with cross-functional teams. Analyse data and produce meaningful insights. Monitor market trends, support underwriting decisions, and improve operational processes.   About You:    We are seeking motivated, analytical graduates who are eager to learn and make a real impact. You will ideally have:   A bachelor’s degree (minimum 2:1) in a relevant discipline, preferably with an analytical focus. Internship experience in financial services, insurance, or reinsurance (desirable but not essential). A strong interest in data analytics, visualisation, and statistical analysis. Excellent communication and interpersonal skills. A proactive, resilient mindset with strong problem-solving abilities. A genuine passion for continuous learning and development. Willingness to work in the office five days a week for most weeks.   This structured development programme provides exposure to a global insurance network, alongside mentorship and clear career progression opportunities upon completion of the scheme.   If you’re excited by the prospect of a fast-paced career in specialty insurance, apply today!   Due to the high number of applications, we will only reach out to shortlisted candidates. Please be aware that sponsorship is not available for this position.
Underwriting & Broking Operations
Senior Operations Manager

London, Greater London, South East, England

Dependant on experience

Permanent

A growing Lloyd’s insurer is seeking an experienced Senior Operations Manager to support the Group COO in driving operational excellence, scalable outsourced solutions, and high-quality data across the business.   This role leads outsourced operational delivery across bordereaux, policy administration data, and data quality, ensuring trusted, well-governed data that powers underwriting, finance, and regulatory reporting. You’ll drive efficiency, automation, and consistent data standards across UK and US platforms, while providing hands-on leadership to a small operations team.   Key responsibilities: End-to-end ownership of outsourced operational and data services Management of outsourcing partners, SLAs, KPIs, and performance Leadership and development of a small operations team Driving data quality, governance, automation, and issue resolution Ensuring data supports underwriting, exposure, capital, financial, and regulatory reporting Supporting FCA, Lloyd’s, and US regulatory requirements in a delegated authority environment Contributing to operating model design and continuous improvement   About you: Strong background in Lloyd’s or specialty insurance operations and data Deep understanding of bordereaux, operational data, and regulatory expectations Proven people management experience with a coaching mindset Confident engaging senior stakeholders up to C-suite level Proactive, hands-on, and effective in fast-paced, global environments   Interested? Apply today to be considered.

Meet the team.

Get to know our underwriting and broking operations recruitment experts.

Vicki Filer
Delegated Authority
Claims
Underwriting & Broking
Underwriting & Broking Operations

Vicki
Filer

Divisional Director

Stacey Roast
Underwriting & Broking Operations

Stacey
Roast

Principal Consultant

Placing the industry’s best in underwriting and broking operations jobs

Explore our track record in placing professionals into high impact underwriting operations jobs.

Stacey and the team have really delivered for our company last year, look forward to working with Arthur again.

Head of Underwriting Management

Stacey was brilliant!!

Underwriting Management Technician
NaN/2