Senior Compliance Manager

Arthur are partnered exclusively with a growing Lloyd's syndicate that are looking to hire a Senior Compliance Manager to cover a range of compliance duties. Reporting into the Head of Compliance, this roles offers genuine scope for growth and progression for any ambitious senior compliance individual in the insurance market. Key Duties Maintaining and implementing policies, procedures and monitoring plans designed by the SMF16 to detect, and manage compliance risks Providing expert guidance to business units on conduct risk, data protection and regulatory requirements Assisting the SMF16 in monitoring regulatory updates and ensuring internal procedures remain up to date Executing the risk-based compliance monitoring programme (CMP) to assess the adequacy and effectiveness of systems and controls Identifying, investigating, and reporting compliance failures or breaches to the SMF16 Developing, maintaining and communicating Compliance policies Preparing and submitting regular compliance reports, management information (MI), and risk assessments to the SMF16 for board and committee reporting Producing accurate and timely (non-financial) regulatory returns, notifications and reports Maintaining detailed documentation that demonstrates compliance with regulations and the efficacy of internal controls Providing timely insight on regulatory risks, compliance issues and emerging trends. Provide guidance, support and oversight of consumer duty requirements Managing robust complaint management policies that meet legal standards. Leading investigations into serious or escalated complaints to determine root causes and corrective actions Developing and delivering tailored compliance training materials (Compliance induction, in-house workshops, e-learning), ensuring all employees undertake regular compliance training About You: Solid understanding of current regulatory rules (Lloyd's, PRA, FCA, GDPR, etc) and expectations to enable effective policymaking; good working knowledge of the regulatory framework for a Lloyd's managing agency and understanding of a Lloyd's managing agency responsibilities Extensive London Market experience, good commercial awareness and up to date on industry trends and initiatives Ability to assess and interpret risks relevant to the business; quickly absorb complex business situations and use sound judgement to identify credible solutions Ethical leadership to build trust among all stakeholders; strong moral principles and trustworthy Ability to think critically, analyse market trends and anticipate industry change to develop strategies Clear goal setting: the ability to achieve results under pressure, adapt to changing priorities and manage multiple deadlines Ability to work independently and strong analytical skills with attention to detail.

Sales Performance Consultant £45,000-£55,000 a year – Full-time City of London – Leadenhall EC3A, Hybrid Work   About Arthur Arthur is your trusted partner in search and recruitment for the insurance industry. We elevate careers by bringing together forward-thinking businesses and brilliant professionals. Built on the foundations of transparency, quality, and integrity, our consultative and solutions-focused approach guides our team of experienced recruitment experts to deliver excellent service, every time. Aiming to set the standards for the future of insurance recruitment, Arthur is committed to going beyond the transactional, building long-lasting relationships in which our clients, our candidates and our people thrive.   The Role As a Sales Performance Coach at Arthur, you will support the delivery of the company’s learning and development initiatives aligned the company’s vision. This is a hands-on role focused on developing our teams to be the very best in the business. You’ll work closely with sales leadership to improve performance, sharpen skills, and drive even stronger results across the floor. This opportunity will involve creating and implementing training programmes, coordinating learning activities, and ensuring all employees have access to the tools and resources they need to perform at high-performance levels.   What you'll be doing Bringing training to life, designing and delivering sessions that genuinely improve performance across both new starters and experienced teams (e.g. onboarding programmes and sales academies) Coaching in the moments that matter, sharpening call structure, objection handling, rapport building and closing techniques Getting into the detail by listening to calls, spotting patterns, and turning insight into clear, actionable improvements Creating high-impact scripts, talk tracks and playbooks that drive real results, not just theory Leading engaging roleplays, workshops and 1:1 coaching that build confidence and capability on the floor Using data to guide your approach, tracking performance and continuously evolving training to maximise outcomes Accelerating onboarding so new starters hit the ground running and reach competency faster   Reporting to the Commercial Finance Director, you will also collaborate with the UK Managing Director, and/or and Managers to identify individual and team development needs, taking responsibility for addressing skill gaps through practical, targeted learning solutions. A key part of your role will be delivering training workshops or at-desk coaching / training interventions, to enhance and increase performance, demonstrating impact made.   Further details about the role Evaluate training effectiveness through practical observations, assessments, feedback, and performance data, making practical improvements where needed Design, produce and promote high-quality training resources, including manuals, guides, and blended learning content for on-demand needs Coordinate with and promote external training providers and lead on the embedding of delivery of third-party programmes Collaborate with broader Business operational teams like HR, Data & Tech and Commercial Finance teams to support wider people development initiatives and projects such as onboarding of new starters Act as a key point of contact for day-to-day learning, coaching, and upskilling needs across the business Contribute to and support the execution and embedding of the company’s mission, vision and values across Sales and Business Services teams Conduct training needs analysis to identify skill gaps and development priorities Design and deliver high-impact group and 1:1 training programmes and coaching sessions, aligned to business priorities to support on-the-job sales and recruitment process performance improvement initiatives Provide management training and coaching to enhance management capabilities, increase consistency and ensure training initiatives are effectively embedded within teams   What we're looking for: Minimum 2 years of experience of designing and implementing successful learning and development programmes within the recruitment industry A strong background in sales process, you know what great looks like because you’ve done it. Demonstrable experience in both contract and permanent recruitment is preferable but not essential. Proven experience coaching or developing sales teams, with a passion for getting the best out of people A deep understanding of cold calling psychology and conversational selling techniques The ability to turn top performer behaviour into simple, repeatable frameworks that others can follow Confidence in delivering both group training and 1:1 coaching, adapting your style to different individuals A data-driven mindset, comfortable using CRM and call systems to track performance and spot opportunities Outstanding organisational, project management skills and attention to detail Confidence to work independently at pace with hands-on approach in a dynamic environment with changing and multiple priorities Competent in Microsoft Office applications including Word, Excel and PowerPoint   What you get from us Early Friday finish (1pm) Hybrid and flexible working hours Career development and training opportunities Volunteering/Charity Day Incentives (lunch clubs/trips) Private healthcare Over 20 years of insurance industry expertise and a brilliant client network A genuinely collaborative, supportive culture that values wellbeing and success   Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today! Please reach out to our Talent Acquisition lead, Zoe, to find out more about the role and Arthur, at zoe.macgregor@arthur.co.uk Equal Opportunities Arthur Financial Limited is an equal opportunity employer; we are fully committed to the elimination of unlawful and unfair discrimination and value the differences that a diverse workforce brings to the firm. The firm will not discriminate because of age, disability, gender reassignment, marital status, maternity, race, religion and belief, or sexual orientation.

Arthur is currently partnering with a well-established global (re)insurer in the London Market to appoint a Pricing Actuary into their actuarial pricing function. The role will report into the Lead Pricing Actuary and presents a strong opportunity for a qualified actuary with treaty reinsurance pricing experience to play a key role in supporting underwriting decisions and enhancing pricing capability across the business. This is a technically focused role with strong commercial exposure, where you’ll work closely with underwriters and management to deliver high-quality pricing insights, contribute to tool development, and support the continued profitability and growth of the portfolio. Responsibilities Supporting the pricing of treaty reinsurance business, including both proportional and excess of loss structures Producing case pricing analysis to support underwriting decisions on individual risks Developing and enhancing pricing and rating tools across selected business segments Building strong working relationships with underwriting teams to embed technical pricing into decision-making Ensuring pricing models are robust, reliable, and effectively used by the business Supporting the development and implementation of pricing controls, governance, and data quality improvements Contributing to consistency of assumptions and methodologies across the pricing function Communicating actuarial outputs clearly to underwriters and senior stakeholders Requirements: Qualified Actuary (UK, US or European equivalent) Strong experience in pricing treaty reinsurance business Good understanding of pricing techniques for proportional and excess of loss reinsurance, including risk and aggregate structures Familiarity with simulation techniques and loss-sensitive features Understanding of London Market and UK Commercial Lines insurance and reinsurance practices Awareness of reserving methodologies within property and casualty insurance/reinsurance Advanced Excel skills (essential) Experience with programming languages such as VBA, R, Python or SQL (highly desirable) Strong communication skills with the ability to present technical outputs to non-technical stakeholders