IT Service Desk

IT Support Desk Analyst | London | Insurance Experience Essential Looking to move beyond a purely reactive service desk role and gain genuine exposure to IT operations, projects, and strategy within a professional insurance environment? We’re working with a  high-performing insurance organisation  seeking an IT Support Desk Analyst to join a  lean, fast-paced IT function . This opportunity goes beyond BAU support — you’ll work closely with the IT Manager and gain hands-on exposure across operations, vendors, and key technology initiatives. You’ll act as the  face of IT across the business , supporting end users while building broader technical and commercial experience in a stakeholder-driven environment. The role: First point of contact for all IT support queries across the business Troubleshooting across  Windows, Microsoft 365, hardware, and network environments Managing  Active Directory users, permissions, and access Supporting  meeting room tech, devices, and office infrastructure Assisting with  IT operations, asset management, and system monitoring Partnering with the IT Manager on: Vendor coordination Reporting & documentation IT projects (upgrades, audits, rollouts) What we’re looking for: 1–2 years’ experience  in IT support / service desk Insurance or financial services experience (essential) (comfortable working in regulated, stakeholder-heavy environments) Strong communication skills and confidence supporting senior stakeholders A proactive mindset with interest in  progressing into infrastructure, projects, or wider IT operations Why apply? Exposure beyond BAU into  projects and strategic work High visibility role within a  collaborative, business-facing IT team Clear opportunity to  accelerate your IT career within insurance If you’re looking to step up and broaden your experience within a structured, professional environment —  apply now or get in touch for a confidential discussion

Our client is seeking an experienced professional to lead their Catastrophe Risk research agenda. This is an excellent opportunity for an expert to oversee impactful projects within a reinsurance environment.  The work involves:  developing and maintaining a company’s internal view of risk for different perils and regions, as well as validating external catastrophe vendor models and contributing to deeper understanding of event frequency and severity across geographies. It involves close collaboration with underwriting, risk analytics, capital partners, and exposure management teams, alongside regular engagement with brokers, cedants, and external investors. Beyond internal coordination and governance through risk committees, the role also includes presenting externally, sharing insights on active catastrophe events with senior leadership, and contributing thought leadership on topics such as climate-driven risk change. It sits at the intersection of science, modelling, and decision-making, with a strong emphasis on translating research into portfolio insight, maintaining industry connections, and representing the organisation in broader market and academic discussions.

A London based insurance company is growing its internal audit function with the addition of an established internal auditor with insurance sector experience. You will be leading end-to-end audits across a range of insurance related risks and subject matter and as such, will need to be working already as an internal auditor. Capable of planning, executing and report writing as well as confidently interacting with senior stakeholders from within the business. If you’re operating as an auditor/ audit senior or even an internal audit manager, or providing internal audit advisory/ consulting services to the insurance industry, then you are perfectly placed to step into this role. You’d be joining a relatively new team, under experienced and supportive leadership, with a 2 days a week in the office hybrid working policy. To apply, please send your CV to David Stacey at Arthur Financial or get in touch to discuss.