The Role An exciting opportunity has arisen for an experienced Compliance Manager to join a growing insurance services organisation. This role will play a key part in overseeing regulatory compliance across regulated entities and Appointed Representatives, ensuring robust governance, effective regulatory oversight, and the continued embedding of consumer-focused regulatory requirements. Working closely with senior leadership, you will lead compliance monitoring activities, provide strategic regulatory guidance, and support the development of a strong compliance culture across the business and its network of partners. Office: Hybrid working arrangement. Salary: Competitive salary and benefits package. What you’ll do Oversee and enhance compliance frameworks, systems and controls to ensure adherence to applicable regulatory requirements. Provide oversight of regulatory obligations relating to general insurance and consumer credit activities, including Consumer Duty requirements. Manage and oversee the Compliance Monitoring Programme, ensuring monitoring activities are completed effectively and aligned to business objectives. Review compliance monitoring outcomes and produce meaningful management information and reporting for boards, committees and senior stakeholders. Provide ongoing oversight and monitoring of Appointed Representatives, delegated authority businesses, brokers and distribution partners. Support regulatory engagement activities and manage responses to regulatory reviews, requests and communications. Prepare and review governance reports, board papers and compliance updates for senior management and risk committees. Review external audit findings and monitoring reports, ensuring appropriate remedial actions are identified and implemented. Act as a deputy to senior compliance leadership when required, providing subject matter expertise and representation at key meetings. Lead, mentor and support members of the compliance team, encouraging professional development and technical excellence. Build strong relationships with internal stakeholders, senior management teams, business leaders and external industry bodies. Promote and strengthen a positive compliance culture focused on regulatory excellence, customer outcomes and continuous improvement. Who we’re looking for Approximately five years or more of compliance experience within the general insurance or financial services sector. Previous people management or leadership experience within a compliance or regulatory environment. Strong understanding of FCA regulations and conduct requirements, including areas such as governance, product oversight and distribution. Good knowledge of Consumer Duty requirements and their practical application within regulated firms. Experience overseeing compliance monitoring programmes, regulatory reporting and governance activities. Strong understanding of Appointed Representative oversight, delegated authority arrangements and distribution models. Knowledge of wider regulatory developments impacting insurance and financial services, including data protection and distribution regulations. Excellent stakeholder management, relationship-building and influencing skills. Strong communication skills, including report writing, presentations and engagement with senior stakeholders. Excellent organisational skills with the ability to manage multiple priorities and deliver results in a fast-paced environment. Demonstrated ability to lead by example, mentor colleagues and contribute to the ongoing development of a high-performing compliance function.